eCommerce & Aftermarket Fulfillment Value Stream Manager

Job Description

Job Description

Step onto the production floor at shift start. You’re shoulder-to-shoulder with front-line leaders, reviewing yesterday’s performance, walking the gemba, removing roadblocks, and tuning today’s plan so every order ships safely, on time, and right the first time. By mid-morning, you’re aligning Operations, Engineering, Packaging, Product Development, and the Aftermarket team on a change that speeds throughput. In the afternoon, you’re coaching a Kaizen team, tightening standard work, and using visual management to lock in the gains. That’s a day in the life of the Fulfillment Value Stream Manager at FlexScreen/RiteScreen.

• End-to-end eCommerce and Aftermarket order flow—from production release to customer shipment—delivering an exceptional experience.
• Operational leadership as the primary liaison across Operations, Engineering, Packaging, Product Development, and the Aftermarket business.
• Safe, high-quality, on-time, and cost-effective fulfillment that meets customer commitments.

• Build and adjust daily production and labor plans aligned to customer demand.
• Oversee shipping execution, marketplace fulfillment, order prioritization, and proactive shipment tracking.
• Monitor productivity, backlog, delivery adherence, and other operational KPIs; act quickly to close gaps.
• Lead daily gemba walks; deploy visual controls that drive accountability and performance.

• Make continuous improvement part of everyone’s job.
• Run Kaizen events, conduct root-cause investigations, and eliminate waste.
• Increase throughput, compress lead times, and elevate efficiency and customer satisfaction.
• Coach leaders and teams in Lean principles, standard work, and structured problem solving.

• Lead, mentor, and develop front-line leaders and production teams.
• Foster a culture of accountability, collaboration, and engagement.
• Support hiring, workforce planning, attendance management, and cross-training.
• Create an environment where every employee is empowered to improve the process daily.

• Safety
• Quality
• Delivery
• Cost
• Productivity
• Customer Satisfaction

• Bachelor’s degree in Business, Engineering, Industrial Engineering, or related field preferred.
• 3–5+ years of manufacturing leadership.
• Proven Lean Manufacturing and continuous improvement experience.
• Success leading teams in a fast-paced manufacturing setting.
• eCommerce or consumer products manufacturing exposure is a plus.
• Strong analytical, project management, and problem-solving capability.
• Excellent communication and leadership skills.
• Fluency with production metrics and data-driven decision making.
• Proficiency in Microsoft Office and SharePoint.

Join one of our highest-priority growth areas and help shape the future of our operations. You’ll partner with passionate teammates who embrace innovation, continuous improvement, and collaboration to deliver industry-leading products and outstanding customer experiences. If you’re energized by building high-performing teams and turning ideas into measurable results, we want to meet you.

FlexScreen/RiteScreen is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.