Digital Account Manager

Overview This is a HYBRID position, with a requirement of 50% in office time in Columbia, South Carolina. If you apply for this position and are not currently living in the Columbia Metropolitan area, we will take that to indicate that you will move to be able to meet the hybrid requirements of the position. Who We’re Looking For A digital marketing professional with a positive attitude to join our Client Services team as a Digital Account Manager. Education & Experience Requirements Bachelor’s degree, 3+ years of web-related account management, communications, and/or marketing experience in an agency environment working with large-scale accounts. Digital Project/Account Management experience preferred. Proven experience in brand management, and/or marketing strategy/consulting. Proven experience in relationship management. Proven ability to function successfully within a team environment and to build consensus across multiple teams. An individual who thrives on creating business impact, understanding client goals, and synthesizing multiple inputs into a cohesive strategy. The work moves fast, so organization and excellent time-management skills are a must. Our quality standards are high, which requires strong attention to detail and the ability to stay focused on clients’ long-term strategic goals. Interest in and knowledge of the web, web-related technologies, and digital marketing principles are a plus. Strong writing skills are a must. Responsibilities Partnering with clients to develop and articulate a long‑term strategy that utilizes digital capabilities to create business impact. Leveraging your understanding of client needs and internal subject matter experts to identify opportunities that deliver value to both the client and Cyberwoven. Managing multiple accounts and demonstrating mastery of account management, including budgeting, billing, and resource allocation, ensuring effective financial management and profitability of the account. Collaborating across teams to work towards client business objectives. Supervising/Managing all your clients’ service and project work, closely monitoring quality, scope, budget, and timeline. Providing your clients with timely support and issue management, as well as strategic guidance regarding work planning and prioritization. Setting and managing clear internal and external expectations. Perks From cultural organizations to banks, our 100+ clients give you the opportunity to create impact across an exciting range of industries. Pursue your personal and professional development through paid professional development leave and training opportunities. Contribute to our community (internal and external) through year‑round office events and company-sponsored volunteer opportunities with local non‑profits. Be a member of a growing firm on historic Main St. in a modern, open office with a casual dress code and a commitment to work‑life balance. Benefits 401(k) 401(k) matching Health Insurance Life Insurance Short‑term Disability Insurance Long‑term Disability Insurance Dental Insurance Vision Insurance Employee Assistance Program Paid Time Off (PTO) Parental Leave Hybrid work flexibility Educational Assistance #J-18808-Ljbffr