Assistant Manager

Job Description

Job Description

Description:

Smilebuilderz has an exciting opportunity for an experienced, service-oriented assistant Dental Office Manager to help oversee the administrative operations in our dental office. 

To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire teams.

Supervisory Responsibilities: 

· Complete deposits and check petty cash from previous workday. 

· Prepare Daily Log Summaries to run morning huddles.  

· Assist with training and developing the staff to meet performance standards. 

· Assist General Manager with staff evaluations. 

· Assist General Manager with updating employee missed punches in payroll system. 

· May handle or assist with discipline and/or termination of employees in accordance with company policy. 

· Oversee and monitor staff call outs. Must be available to respond to Saturday call-offs and collaborate with other managers to secure coverage for the shift.  

Duties & Responsibilities:

· Help oversee the daily work activities of the office and make sure the General Dentist and Hygiene schedules are filled.

· Respond efficiently to patient, employee and doctor needs/inquires. 

· Resolve patient, employee and doctor needs/inquires in a timely manner and in accordance with company policies and procedures.

· Screen voicemails that are sent to the manager and follow up with messages in a timely manner. 

· Ensure the delivery of quality dental care to patients.

· Help develop promotional programs to attract more patients. 

· Provide support when needed to assist with assigned administrative duties such as answering phones, preparing documents and presenting treatment plans. 

· Be professional and courteous when interacting with patients, employees and Doctors. 

Safety & Compliance:

Follow OSHA standards and HIPAA according to compliance and programs.

Education, Experience & Requirements:

· High school diploma or equivalent required.

· Associate’s degree in office administration or related field preferred. 

· At least three years of administrative and clerical experience.

· Must have 3–5 years of recent, relevant experience in the dental or medical field, preferably with prior supervisory experience.