Host

About the Role The Host is the guest’s first impression of TRUSS Restaurant + Bar and Michelin‑starred Auro. The Host will seat guests while coordinating reservations and managing restaurant flow to ensure correct pacing, responding to inquiries and interactions in an efficient, courteous and professional manner. Responsibilities Seat guests promptly at a table pre‑set for the number in the party and according to guest preference and service sequence and standards. Set up host/hostess stand, review guest reservation book, and make recommendations for room setup, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet service standards. Use available software to manage restaurant capacity and guest profiles while communicating these to the Restaurant and Management team. Answer telephones and email according to standards and take reservations or provide information regarding the restaurant or other hotel services. Anticipate guests’ needs, respond accordingly to inquiries or problems, and recognize regular guests by name, using the guest’s name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Complete special projects such as menu changes and signage as instructed. Qualifications Preferred experience in a luxury restaurant. Must possess a Food Handlers Permit and Responsible Beverage Service (RBS) Permit. Knowledge of Napa Valley and surrounding areas is highly desirable but not required. Ability to multi‑task in a high‑volume and demanding environment. Strong computer and problem‑solving skills, ability to handle difficult situations and guests. Position is not eligible for work sponsorship/visa; candidates must possess valid U.S. work authorization. Benefits Hourly rate: $24.29. Health insurance with Cigna medical and dental benefit options. Complimentary accommodation at other Four Seasons Hotels and Resorts. Complimentary employee meals. 401(k) retirement plans. Full‑time schedule with flexibility for early morning, mid‑day, and evening shifts to support 24/7 operations. Equal Employment Opportunity Four Seasons is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status or disability status. Minorities, women, veterans and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr Four Seasons Hotels Ltd