Runner/Stocker - Food Hall

Runner/Stocker - Food Hall

The primary responsibility of the Runner/Stocker - Food Hall is to create an extraordinary experience by supporting fellow Team Members and ensuring all outlets have all necessary materials needed and providing guests with prompt service and a clean area to dine. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.

Essential Duties & Responsibilities

• Welcome guests with a friendly and welcoming demeanor, providing prompt and memorable service.
• Safely and efficiently lift, carry, and push carts to transport and stock products between multiple restaurant venues.
• Stock and organize product in guest facing and back of house areas and dispose of debris.
• Continuous cleaning, organizing, and sanitizing of guest dining areas, including tables, chairs, countertops, and communal areas.
• Assists with continuous removal of used trays, china, glass, silverware, and trash from venues and communal areas.
• Maintain proper levels of cutlery, napkins, and condiments are stocked at all stations in Food Hall.
• Retrieval of all related products from support areas, including warehouse and all prep kitchens.
• Breakdown of pallet deliveries and continued organization and delivery of all product.
• Create and follow preparation lists to ensure accurate amounts of product is delivered or transferred.
• Ability to answer questions and give recommendations, while ensuring all guest needs are met.
• Follow health, safety, and sanitation guidelines for all products.
• Maintain a calm demeanor during periods of high volume or special events to keep restaurants operating to standard and setting a positive example for all Team Members.

Additional Duties & Responsibilities

• Ensure all areas are kept clean & maintain a clean and organized workspace.
• Safe removal and decontamination of hazardous materials like blood, bodily fluids, and other biohazards from contaminated sites.
• Comply with policies and procedures of the department and of The Venetian Resort.
• Proper performance requires physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
• Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed, or reviewed.
• Acts with integrity, honesty, and knowledge that promote culture and values of The Venetian and all Partner restaurants.
• Assists with new Team Member's training by demonstrating all values and policies & procedures required by The Venetian and all Partner Restaurants.
• Follows all policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card or any other certification or license, as required by law or policy.
• Must possess a positive, warm, and welcoming demeanor.
• Minimum of 6 months recent food and beverage experience in a luxury environment or similar setting.
• Excellent guest service skills.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements

Must be able to:

• Lift, push, and carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, push, stretch, bend, reach and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.