Pharmacy Technician Informatics

General Summary of Position
Under the direct supervision of a pharmacist, provides oversight, support and training for pharmacy automation; information systems; and other related technology. Supports the Informatics Pharmacist and the departmental pharmacy operations with preparation and dispensing functions. Performs the outlined job duties at 60% or more of the regularly scheduled workday.

Primary Duties and Responsibilities

• Consistently fulfills all the responsibilities of the Pharmacy Technician II with progression in conjunction with the Specialty Pharmacy Technician Informatics duties and responsibilities.
• Collaborates with the Informatics Pharmacist and Pharmacy Leadership in managing technology and information systems. Provides subject matter expertise; implementation oversight; evaluation of systems effectiveness, opportunities for improvement and system redesign, assists in troubleshooting and resolution of system issues.
• Under direct supervision of a pharmacist, provides oversight of day-to-day operations and maintenance of pharmacy automation and technology including Automated Dispensing Systems; Barcode Scanning devices; Labeling and Repackaging programs; Kit Check and RFID related programs; Pharmacy Workflow Systems, IV Compounding Software, and other related technology.

• Coordinates new implementations; maintenance and support of technology and information systems; system upgrades and modifications. Participates in development and maintenance of contingency and downtime plans for technology systems failure or compromise.
• Contributes to the achievement of established department goals and objectives, adhering to department policies, procedures, and standards of quality and safety
• Contributes to staffing and service needs within the Pharmacy department when necessary. Must be able to meet all requirements of a pharmacy technician, including medication preparation and delivery.
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
• Identifies end-user educational requirements and training needs; develops educational programs, instructional materials, and appropriate tools to educate users at all levels of the organization. Works with the Informatics Pharmacist to monitor and enhance end-user satisfaction. Train new staff members on proper use of all automated and technology systems within the scope of the department.
• Manages ADS inventory; restocks medications into ADS throughout hospital; optimizes medication PAR levels in ADS and other technology systems, reviews nursing discrepancy activity and participates in resolution; completes routine return bin emptying from ADS; monitors temperature and pressure of medication storage areas, monitors expiration dates of medications stored in ADS, Kit Check, and IV Room.
• Point of contact for third party vendors related to service and repairs on all automated and electronic systems; point of contact for local ITSS tickets and troubleshooting; triage of phone calls and emails appropriately
• Performs Quality assurance rounds, conducts weekly/monthly inspections of patient care and pharmacy areas including floor stock
• Transports medication to patient care units, placing in the designated delivery locations, within established departmental standards for turnaround times.

Minimum Qualifications

Education

• High School Diploma or GED required and
• Completion of an approved/accredited Pharmacy Technician training program required and
• Associate's degree Computer Science or other technology subject preferred or
• Bachelor's degree Computer Science or other technology subject preferred
• One year of relevant education may be substituted for one year of required work experience.

Experience

• 3-4 years Hospital Pharmacy Technician experience required
• 1-2 years Experience with Automated Dispensing Systems, IV Software, Kit Check and RFID tagging preferred

Licenses and Certifications

• PHRMTECH-R - Registered Pharmacy Technician Registered Pharmacy Technician through the Board of Pharmacy Upon Hire required
• CPhT (Certified Pharmacy Technician) Pharmacy Technician Certification through PTCB or NHA Upon Hire required

Knowledge, Skills, and Abilities

• Verbal and written communication skills; knowledge of drug nomenclature and medical terminology; proficiency in basic mathematics, including fractions and decimals.
• Basic computer skills preferred.
• Experience in pharmacy automation, technology and software applications.
• HIPAA policies and Confidentiality.

This position has a hiring range of $22.04 - $38.41