Salesforce BA
Equiliem
Want them available to work on Agent Force in Salesforce . Have a meeting to stand up a POC with Salesforce coming up here soon. Need someone with high awareness and awareness of capabilities and how they would use it. Just having a high awareness of salesforce capabilities. Do better of what they can do today. Have over 7000 objects and for the ones they do have they are frankly complex. Very underwater with the amount of data. It is about 15-16 years old. One of the things they are closing out is management or governance around user access in October. Hand over maintenance of this to IT. IT will need handholding. Also, working on cleaning up contact records. Hit almost 10 million. Going to clean it up and rebuild. Not going to go to Out of Box. Nate Murdock is heavily involved with that work.
Some other work. Service locations and buildings get created in Salesforece and how those are tied with Billers.
Interview Process:1 round virtual interview. Client is open to interview Thursday, Friday & Monday.
Would like this resource to start in August.
Submittal Process: Submit resume in Fieldglass and send to Brandy via email. Can follow up after 24 hours on WebEx if I don't hear from her
It is a Business System Analyst. This person will need to be experience salesforce and best practices. They are looking for someone who can implement technologies and bring newer and better capabilities. The group is very far behind with moving over to lightning. This person will have to be able to balance technical debt from the old org and take over newer capabilities at the same time while also running the business.
This person will have to take a look at a request to make changes and trying to validate do these things make sense within Salesforce. The requests come in from Spectrum Business. Brandy owns the Salesforce contract for all of the org but this will specifically be dealing with medium large businesses.
3 Core Challenges- There is a massive data problem and they dont have a good data governance. Anytime they implement new existing data it is problematic.
The complexities of the business lead to complexities of salesforce and then they have to work around the complexities.
Salesforce is highly overengineered and causes problems because if the business has money IT does whatever they ask for.
Vacancy posted 3 days ago
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