Integration Technician

Integration Technician

At Cross Company, we don't just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world's manufacturers moving.

We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you're an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

Job Summary

We are looking for an entry-level Integration Technician to help bring our automation systems to life. In this role, you will be working with others on our team to bring automation systems to life. You'll split your time between hands-on technical work, and collaborating directly with our customers and internal teams.

Essential Functions

System Implementation: Bring industrial automation systems online using our in-house integration designs alongside vendor-supplied hardware and software.

Hands-On Troubleshooting: Actively diagnose, troubleshoot, and repair industrial system designs.

Blueprint Reading: Translate mechanical drawings, assemblies, and electrical schematics into fully functional physical builds.

Tool Operation: Utilize hand tools expertly for assembly and troubleshooting.

Education & Experience

Education & Experience: A two-year technical degree (or current progression towards a technical degree) is preferred. Willingness to Learn: Training in PLC and Robotics systems will be provided through hands-on work experience, collaboration with engineers and other technicians, as well as structured training classes with our primary vendors. Technical Savvy: Strong math and problem-solving skills. Natural Curiosity: A desire to know how things work and why.

Required Behavioral and Functional Competencies

A Clear Communicator: You express yourself clearly in writing and speech, and you lean on strong active listening skills to truly understand your team and clients.

Customer-Minded: You have great interpersonal skills and can build rapport with people.

Trustworthy: You value integrity and operate with a strong sense of business ethics.

Self-Driven & Resourceful: You are highly motivated, always finding ways to get the job done.

Results-Focused & Organized: You make sound, analytical decisions.

Level-Headed: You handle high-stress situations gracefully, adapt to change easily, and don't back down from a challenge.

A Collaborative Learner: You thrive in a team environment and soak up new information.

Physical & Mental Requirements

Your work environment will vary between a typical office setting and hands-on manufacturing plant floors. Occasional travel is required, which may include overnight stays or heading out with less than 24 hours' notice depending on project needs. Expect to sit, stand, and walk on level plant surfaces for varying periods throughout your day. You should be comfortable lifting and carrying up to 40 lbs, as well as climbing ladders and stairs to reach and diagnose equipment. Plant site work might occasionally require more than a standard 40-hour week to fully support our project efforts. When working in manufacturing environments, you will be required to wear appropriate Personal Protective Equipment (PPE), including safety glasses with side shields, hearing protection, and safety shoes.

Disclaimer

The job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an "at will" employment relationship.