Patient Services Representative

Location:

Le Mars, IA

Worker Type:

Regular

Work Shift:

Primarily days with possible weekends/evenings/holidays (United States of America)

Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team.

Position Highlights

Be a part of the team at Floyd Valley Healthcare in our Floyd Valley Le Mars, IA Clinic!

Floyd Valley Healthcare in Le Mars, IA has a full-time position (36 hours per week) in our Le Mars, IA Floyd Valley Clinic for a Patient Services Representative.

Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence.

Patient Services Representative Responsibilities:

• Patient Services Representative (PSR) is responsible for coordinating services for patients receiving care from their provider. PSR must be able to manage all aspects of their patients’ medical records, and provide support functions for the assigned provider. Must perform all these duties in a calm and pleasant manner, while performing duties accurately and in a timely manner.

• Mostly Monday-Friday daytime hours, with possible evening and weekend involvement.

Requirements:

• High School diploma or equivalent.

• 1 year experience in a customer service setting.

• Mandatory Reporter training certificate is a plus; certification is required as an employee.

We are proud to offer:

• Student Debt Program

• Educational Assistance

• IPERS Retirement

• Medical, Dental, and Vision insurance

• Flexible Spending Account (FSA)

• Short-term Disability Insurance

• Life Insurance

• Fitness Center

• Paid Time Off

• Competitive pay based on experience

About Floyd Valley Healthcare:

Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today Floyd Valley includes the hospital, clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations.

Pre-employment drug screen, background check, and employee health review including required immunizations are required. FVH participates in E-Verify.

Floyd Valley Healthcare is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants and employees without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at View phone number on click.appcast.io.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.