Service Technician

Job Description

Job Description

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental !

Company Overview

At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks—we partner with our customers to drive efficiency and success on every job site.

The  Service Technician   III will be a key contributor to ensuring the quality of our rental fleet is maintained throughout its rental lifespan. Working together with our team, you will be responsible for performing diagnostics, repair, maintenance, and service work on a range of vehicles in our customized rental fleet.

LOCATION

• Onsite- Fort Worth, TX

HOURS OF OPERATION

• Monday through Friday 7:00 AM to 3:30 PM

COMPENSATION

• This position offers a competitive compensation package, benchmarked to regional market standards. It consists of hourly pay + overtime + benefits starting day one and the opportunity for quarterly profit sharing after one year of employment

RESPONSIBILITIES

• Perform repair, maintenance, and service work on rental fleet vehicles.
• Properly utilize OE diagnostic equipment
• Complete repair and maintenance tasks within set deadlines
• Understand recall and warranty information from OEMs.
• Utilize and read service manuals.
• Verify all repair and maintenance items are properly installed and complete workshop orders accurately.
• Aid team members in diagnostics and repairs
• Request your own parts and work with the parts team to ensure accuracy
• Understand PTR return, check-in, and QC inspection processes.
• Execute all quality and safety standards regarding repair and maintenance procedures.
• Perform electronic vehicle check-ins to capture all billable damages.
• Prioritize safety, quality, and customer service.
• Escalate judgment calls to the service lead.
• Work with team members and department manager to improve repair and maintenance processes.
• Ensure work area stays safe and clean
• 5S (Sort, Shine, Straighten, Standardize, Sustain): Implement and uphold 5S principles within the workspace to improve efficiency and organization.
• Be here. Be on time. Be ready to work. Consistent attendance is a requirement. We are committed to supporting employees who show up and do their jobs, and we will hold accountable those who do not meet our attendance expectations.

REQUIREMENTS

MUST HAVE

• 5+ years of mechanical, hydraulic, and electrical automotive, heavy truck or heavy equipment experience
• Maintain a good driving record and be properly licensed. 
• Must provide your own toolset capable of general automotive repair and diagnostics
• Proficiency in using a variety of hand, power, and diagnostic tools.
• Flexibility and adaptability to work under pressure in a fast-paced environment.
• Strong team player.
• Ability to work both inside the shop environment and outdoors.
• Ability to lift 50 lbs. and stand for extended periods.
• Basic written communication skills and proficiency in using a tablet.

NICE TO HAVE

• Ability to MIG weld steel and/or aluminum
• Experience in electrical, hydraulic, and mechanical troubleshooting
• ASE certifications
• Manufacturer Training (Ford, GM, and Chrysler)

Employee Benefits

At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.

Wellness & Fitness

Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered.

Exclusive Employee Perks

Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable:

• PTR Swag & Uniform/Boot Allowance
• On-site Micro-Markets stocked with snacks and essentials
• Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment
• Additional partner and vendor discounts

Performance Incentives (Commissions, Bonuses & Profit Sharing)

At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.

Comprehensive Benefits — Starting Day One

✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching and long-term financial planning support
✔ Paid time off so you can recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning and development opportunities

Training, Growth & Recognition

We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.

Culture & Connection — More Than Just a Job

At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values.

Connect and engage through:

✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication

Employment Classification

Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs.

Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.

Equal Opportunity Employer

Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law