Relationship Specialist

We are seeking a Relationship Specialist to build relationships with independent auto dealers in the Plano or Frisco, TX market and travel within the assigned territory. Responsibilities Use critical thinking to assess business and risk situations and make decisions with little oversight. Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross‑platform partnerships. Manage, service, and balance risk on customer accounts. Manage existing accounts and drive new growth opportunities. Embrace our culture of supporting others’ success as they grow in their role. Must Have Qualifications Minimum 3–5 years of experience in customer‑facing, sales, or sales support roles. Valid driver’s license with reliable transportation. Ability to travel 50–75% within the market to support the customer base. Experience managing multiple tasks with a strong focus on productivity and adaptability. Proficient sales expertise, ability to adapt to audiences, maintain curiosity, and effectively resolve core dealer issues. Strong understanding of portfolio management, risk, and new business development. Ability to work independently and autonomously, as well as as part of a team. Ability to use and understand technology such as mobile applications and software. High level of accountability toward local goals and business targets. Nice to Have Qualifications Previous auto industry or financial services experience. Experience with Google Workspace, Salesforce, Tableau. Bilingual preferred. Benefits Competitive pay. Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options. Immediately vested 401(k) (US) or RRSP (Canada) with company match. Paid vacation, personal, and sick time. Paid maternity and paternity leave (US). Employer‑paid short‑term disability, long‑term disability, life insurance, and AD&D (US). Robust Employee Assistance Program. Employer paid “Leap into Service” Day to volunteer. Tuition Reimbursement for eligible programs. Opportunities to expand skill set and share knowledge within a publicly traded, global organization. Company culture of internal promotions, diverse career paths, and meaningful advancement. OPENLANE is an equal opportunity employer and a drug‑free workplace. #J-18808-Ljbffr AFC Automotive Finance Corporation