Global Head of Client Experience & AI-Driven Wealth
Citigroup Inc
A leading global financial institution seeks a Managing Director to serve as the Global Head of Client Experience in New York, NY. This strategic role requires ownership of the client experience across digital channels while driving innovation through AI and advanced analytics. Candidates should have over 15 years of experience in wealth management or digital platforms, a strong strategic mindset, and excellent leadership skills. The role offers a competitive salary range and comprehensive benefits package. #J-18808-Ljbffr
$250k
...Managing Director to serve as the Global Head of Client Experience. This leader will be... ...how clients engage with Citi Wealth across all digital and... ..., highly personalized, and AI-powered client experience.... ...of an AI-powered, insight-driven digital wealth platform. This...SuggestedFull time$219.73k - $323.13k
...Cboe Data Vantage is seeking an individual to lead our global Client Experience function. This high‑visibility leadership role is responsible... ...products a plus. CRM proficiency (Salesforce preferred); data‑driven approach to portfolio management. Benefits and Perks of...SuggestedContract workWork at officeImmediate start$125k - $235k
...and designing onboarding programs, primarily for accounts on the East Coast. Candidates must have over 5 years of experience in B2B SaaS, a strong data-driven approach, and excellent communication skills. This position offers a salary range of $125K - $235K, reflecting...Suggested- ...business growth. The ideal candidate will have at least 3 years of experience in customer-facing roles, particularly in SaaS or Fintech. Your... .... You will engage with a diverse customer base, utilize data-driven strategies, and enhance customer experiences through effective...Suggested
- ...office. The role involves leading the team, developing efficient processes, and implementing AI tools to improve customer interactions. Candidates should have 8-10 years of experience in service leadership, preferably in an e-commerce setting. Benefits include health...SuggestedWork at office
- ...TeamViewer GmbH is seeking a Global Head of Customer Support to lead and scale a world-class... ...data analytics to enhance customer experience. The ideal candidate should have 10–15+... ...organizations, and expertise in automation and AI-driven support models. The position is remote,...Remote work
$158k - $199k
...About the role: The Client Director, Team Lead... ...executing the strategy for global clients or major... ...: ~15+ years of experience with +10 years of sales... ...personally. How far you go is driven by your passion and... ...the world authority on AI At Gartner, you'll...Worldwide- ...AngelList Venture is seeking a mission-driven full-stack engineer to join Rely, a remote-first AI-native platform for the multifamily real estate market. The... ...development. This open-ended role requires someone with experience in real estate financial services who thrives in...Remote work
- ...Thrive Global is seeking a Senior Customer Success Manager to oversee... ...defined portfolio, utilizing AI to enhance workflows and... ...experienced in managing complex client engagements and building strong... ...essential, along with a mission-driven mindset. This role offers competitive...
- ...A leading AI company is seeking a Customer Success Manager to manage enterprise customers... ...ideal candidate will have 3–5 years of experience in Customer Success or Account Management... ...environment and requires availability during core hours for US clients. #J-18808-Ljbffr...Remote work
$180k - $210k
...A pioneering AI solutions company in New York seeks a Majors Customer Success Manager to guide large customers through their journey with the firm. In this role, you will manage client relationships, drive strategic implementation, and monitor customer health. You'll need...- ...management, prioritizing insights and influence over metrics. The ideal candidate has relevant experience in account management, a strong communication skill set, and familiarity with AI tools. A competitive salary, performance bonuses, and excellent benefits are offered. #J-...
- ...Customer Success Manager to build and maintain relationships with clients. This role ensures effective product adoption and drives... ...platform suite. Ideal candidates will have at least 2 years of experience in customer success and a strong ability to communicate and collaborate...Remote work
$200k - $300k
...are: For over 25 years, Global Relay has set the standard in... ...Your role: As Global Head of Customer Success, you will... ...About you: ~15+ years of experience in senior leadership roles, ideally... ...energetic, the intelligent, the driven. You'll receive the mentoring,...Temporary workWork experience placementWork at office$160k - $175k
...consumer‑facing brands at a global level. The Customer... ...at all levels of the client organization. About the... ...About you 3+ years of experience in Customer Success / Account... ...translate it into data‑driven success plans, platform... ...product direction. AI‑first mindset: you use...Work at office- ...role. It is a role for a modern, AI-native sales professional who... ...is built for you. As an AI-Driven Account Executive, you will rely... ...traditional sales approaches. Experience selling enterprise SaaS,... ...AI-ready platform trusted by global enterprises, utilities, governments...
- ...customers while collaborating across teams to incorporate feedback into product development. Ideal candidates will have 1–3 years of experience in Customer Success, a BA/BS degree, and strong analytical skills. This position offers a competitive salary and a fully remote...Remote work
$140k - $200k
...Zscaler Zscaler is a pioneer and global leader in zero trust security.... ...combined with advanced AI combats billions of cyber threats... ...embrace their potential. If you’re driven by purpose, thrive on solving... ...Qualifications) 5+ years of experience in a customer-facing role such...Full timeWork at officeLocal areaRemote work- ...The Director - Head of Travel Partnerships, Customer Experience & AI is a senior leadership role accountable for defining and executing the end-to-end travel... ...customer experience ownership, customer servicing and AI-driven innovation across the travel ecosystem. The role...
- ...A leading AI lab is seeking an Engagement Manager in New York... ...solutions. You will collaborate with clients to problem-solve and implement... ..., resilient, and excellence-driven team culture. This role offers... ...with talented individuals globally, shaping the future of AI in various...
£25k - £150k per year
...Job Title: Global Head of Mid-Market Customer Success Location: New York... ...pharma, biotech, CRO, and supplier clients with ARR typically in the £25K–... ...a central role in the Customer Experience transformation, building a world-class, data-driven mid-market CS motion from the...- ...Valencia office). Contribute to AI strategy, adoption and... ...equivalent combination of education and experience. Experience in B2B customer... ...cultural environments, bringing a global perspective to customer engagement. Curious and self‑driven learner, eager to master new technologies...Work at officeRemote workFlexible hours
- ...Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy. You will lead a distributed team focused on delivering... ...cross-functional teams. The ideal candidate has extensive experience in technical customer support, at least 10 years in the industry...
$175k
...About Akkio Akkio is the AI workflows platform that... ...lifecycle to enhance client outcomes. With recent... ...The Opportunity As a Global Client Executive, you will... ...of enterprise sales experience, with a track record of... ...conversation about how AI‑driven workflows, predictive...Contract workRemote workWorldwideFlexible hours- ...the next generation of AI applications, from semantic... .... Trusted by global leaders like Canva, HubSpot... ...backgrounds, perspectives, and experiences fuel innovation. Here,... ...alignment between client stakeholders and our technical... ...-source, engineering-driven culture. Choose your...Remote workFlexible hours
$200k
...Overview As a Pharma AI Engagement Manager in... ...practice, you will lead AI‑driven enterprise... ...senior life sciences clients, delivering against CEO... ...Partner closely with the Global Pharma Practice Head and India delivery... ...Qualifications 10+ years of experience delivering and...Hourly payFull timeLocal area- ...We are building AI to simulate the world through merging art and... ...progress requires models that experience the world and learn from their... ...incredible team. If you are driven to do the same, we’d love to hear... ...audiences with complex global organizations ideally within tech...Immediate startRemote work
$100k - $125k
...Metaview Global Limited seeks an Engagement Manager to transform SMB hiring workflows with AI. You will drive customer adoption, retention, and long-term impact using data-driven insights. This role involves onboarding, supporting users, and enhancing product adoption...Remote work$60.4k - $135.9k
...A leading recruitment platform is seeking a Director of Global Payroll Customer Services. This role involves overseeing the global payroll... ...service. Ideal candidates are those with proven leadership experience in service operations and a strong analytical mindset. A...Remote work$250k
...retail services card products. The Digital & Client Experience (DCX) team sits at the heart of Citi's... ...modernization, data infrastructure, and AI to deliver faster, smarter, and more personalized experiences at scale. The Head of Channels & Platforms is a senior leadership...Full timeTemporary work
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