Customer Service Professional

Job Description: As a customer relations representative with our Agency you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Someone who has their P & C License is a plus, if they do not have it, need to be willing to get it down the road. Requirements Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Looking for someone who hold, or who has recently acquired their P & C License. Must be computer proficient, email, Microsoft Word, phones, data entry Pay rate and hours: $20 an hour, Monday-Friday, 8:30-5. No Face, Neck or Chest tattoos, or crazy facial piercings or crazy colored hair - Purple, Blue, Yellow, etc. #J-18808-Ljbffr Staffing Resources