VP of Operations

Overview

Drive Growth. Lead Operational Excellence. Deliver Results.

We are seeking a results-driven and experienced Vice President of Operations to oversee the daily performance and long-term growth strategy of multiple agencies in the following states - NE, KS, OK, NM, CO, AZ, NV, CA, WA, OR . This executive-level leader will ensure operational controls, staffing, compliance, and business goals are executed with excellence across the region. You will lead through influence, empower high-performing teams, and ensure alignment with company objectives for quality care and financial performance.

Essential Functions of the Position

Operational Leadership and Strategy

• Partner with the region’s management team to develop scalable systems, processes, and infrastructure that support rapid growth and clinical excellence
• Lead the operational planning and performance tracking across all assigned agency locations
• Monitor and interpret regional KPIs including census growth, productivity, staffing levels, CAP liability, expenses, admissions, and discharges

Team Oversight and Performance Management

• Direct and coordinate regional clinical and office staff to ensure quality, continuity, and compliance with all federal and state regulations
• Build and sustain a high-performance team; recruit, train, coach, and retain regional leaders
• Provide on-the-job training, performance reviews, coaching, and development recommendations

Business Growth and Financial Management

• Drive financial results and ensure the region achieves and surpasses census goals, profitability targets, and overall business objectives
• Collaborate with the Region President on strategic initiatives and budget management
• Provide timely, accurate, and complete reports on agency operating conditions and performance metrics

Compliance and Operational Efficiency

• Oversee the effectiveness and compliance of regional systems and processes across all locations
• Ensure operations are aligned with healthcare laws, regulatory requirements, and company standards
• Collaborate cross-functionally with sales, clinical, and executive teams to promote seamless care delivery and administrative efficiency

About You

Specialized Knowledge and Skills

• Strong leadership experience in regional or multi-site healthcare operations
• Proven ability to lead performance-driven teams and support rapid growth
• Strong knowledge of hospice or home health operations, compliance, and healthcare regulations
• Skilled at generating new business and maintaining strong referral and physician relationships
• Excellent communication and influencing skills across clinical, administrative, and executive stakeholders
• Ability to manage complex, time-sensitive data and prioritize multiple initiatives
• Strong problem-solving skills and sound professional judgment
• Advanced Microsoft Office skills, particularly Excel and PowerPoint

Education and Experience

• Bachelor’s degree in healthcare administration, business, or a related healthcare field required
• Minimum of 5 years in a senior management-level operations role with demonstrated success in building and scaling markets, processes, and systems
• Previous experience in home health, hospice, or post-acute care preferred

Licenses and Certifications

• Valid driver’s license and automobile liability insurance coverage required

Travel Requirements

• Up to 65-70% travel required to support agencies across the assigned region

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Position Type: Full-Time
Company: Gentiva Hospice