General Manager - Fast-Paced/Guest-Obsessed Team

Job Description

Job Description

Lead the Vibe. Grow the Brand. Join the Craze.

The Salty Donut is a chef‑driven, craft donut and coffee shop known for small‑batch flavors, high‑quality ingredients, and unforgettable guest experiences. We’re growing fast — and we’re looking for a dynamic, people‑first General Manager to lead one of our shops and elevate the guest experience every day.

Why You’ll Love This Role: 

This is the perfect opportunity for a hospitality leader who thrives in fast‑paced environments and loves developing teams. If you come from QSR, fast casual, café, bakery, or restaurant management , you’ll feel right at home here.

You’ll run your shop like it’s your own — driving culture, quality, and performance while creating a place guests love to return to.

What You’ll Do: 

• Lead, coach, and develop a high‑performing FOH & BOH team
• Deliver exceptional guest experiences with a warm, positive, “+1” service mindset
• Manage daily operations: scheduling, labor, inventory, ordering, and store standards
• Ensure product quality, cleanliness, and consistency across all touchpoints
• Drive KPIs including P&L, COGS, labor, sales, and customer sentiment
• Oversee catering operations, events, and community activations
• Recruit, hire, onboard, and train team members who embody The Salty culture
• Solve problems proactively and maintain a calm, confident leadership presence

What You Bring: 

• 4+ years of management experience in hospitality, QSR, or food & beverage
• Experience leading teams of 10+ per shift
• Strong understanding of P&L, labor management, scheduling, and operations
• A guest‑obsessed, people‑focused leadership style
• Ability to stay composed in high‑volume environments
• A positive, coachable, humble attitude with a drive to grow
• ServSafe Manager Certification (or ability to obtain within 90 days)
• Ability to work weekends and holidays

What We Offer: 

• Competitive salary + monthly bonus
• 45–50 hour workweek with schedule flexibility
• 6 weeks paid parental leave
• Health, dental, and vision benefits
• Matching HSA + 401(k)
• Company‑paid life insurance
• Employee Assistance Programs
• Pet insurance
• 40% off donuts, coffee, merch, and catering
• Friends & family discount
• Anniversary program
• Generous PTO, Sick Time & Well‑Being Time
• Real growth opportunities in a rapidly expanding brand

Ready to Lead With Us?

If you’re a hands‑on leader who loves people, food, and creating memorable experiences, we’d love to meet you. Join The Salty Donut and help us build something special.

Apply today.