Quality Assurance Specialist, On-Site Services

Overview

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other - and our clients - like family. Over the past 100 years, we haven't forgotten who we are, and we've never stopped changing. From big city skyscrapers to the west coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions has helped us expand our footprint, and now it is time to expand our team.


One Workplace is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range: $25.50 - $28.00 per hour


The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience and qualifications.

Benefits:

• 15 days of PTO
• 13 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500 per year
• Profit Sharing

Position Summary

Location: San Jose, CA

Hours: Early Day shift 5:30 am - 2:00 pm, Monday - Friday


The Quality Assurance Specialist works closely with the Warehouse Supervisor to set and maintain quality standards by approving incoming/outgoing materials and recording quality results.

Responsibilities:

• Inspects incoming furniture/materials and confirms quality guideline specifics. Determines approval, rejection or if warranty work is required.
• Oversees quality control inspection of outgoing orders to ensure product is in deployable condition and items/quantity matches the order.
• Documents any discrepancies in quality and enters inspection results into logs/spreadsheets. Determines if items are to be refurbished, liquidated or donated.
• Coordinates items that require cleaning, repair, etc.
• Maintains contact with designers and provides updates of items to be refurbished.
• Updates job knowledge by participating in educational opportunities, learning from onsite staff, and or quality control courses.
• Accomplishes quality and organization mission by completing related results as needed.
• Maintains safe and healthy work environment by following standards and procedures and by complying with legal regulations and company policy.
• Coordinates with the inventory team whether items are to be brokered, recycled, repaired, or donated.

Qualifications:

Education/Experience

High School diploma or general education degree (GED); or 4+ years previous experience in warehouse operations and quality control; or equivalent combination of education and experience. Experience with Reach Truck and order picker required.

Knowledge/Skills/Abilities:

• Basic knowledge of warehouse functions and equipment necessary for warehouse distribution and storage operations
• Knowledge of basic furniture installation
• Strong organizational and problem-solving skills
• Effective written and verbal communication skills
• Ability to read, interpret and follow written procedures,
• Excellent human relations and motivational skills
• Basic PC skills, ability to learn computer applications used in managing warehouse operations
• Ability to work mathematical statistics
• Must be licensed, or be able to be licensed to operate material handling equipment
• Requires ability to make independent decisions and work with little or no supervision
• Must be able to work in high stress, deadline driven industry

Physical Environment:

• Ability to lift/carry objects up to 75 pounds
• May stand or sit for long periods of time

Work Environment:

Work is in a warehouse environment with moving equipment, moderate noise, and changing temperature conditions. May be required to work different shifts and work hours

If this sounds like the right opportunity for you, we encourage you to apply with your resume today. We look forward to connecting!