Assistant Maintenance Manager

Job Description

Job Description

TEAM MEMBER REQUIREMENTS:

• Willingness to accept the most effective role.
• Function as a representative of the AKA culture and standards to all Team Members and our residents.
• Maintains regular attendance in compliance with the AKA standards.
• Approach all encounters with residents and Team Members in a friendly, service-oriented manner.
• Promotes a safe, secure and healthy work environment.
• Maintains Resident/guest privacy and confidentiality by protecting all personal information.
• Team Member should have intimate knowledge of surrounding area including but not limited to: restaurants, retail, arts, cultural activities, etc.
• Familiar with emergency and safety procedures for your position

RESPONSIBILITIES:

• Function as an ambassador of the AKA culture and AKA brand standards to all team members, residents and vendor relationships and encourage all team members to do the same.
• Ensure effective communication, maintain a professional and harmonious working relationship between all departments within the property, throughout the AKA brand, other Korman Communities brands and the corporate office leadership team.
• Comply with the AKA team member responsibility and code of conduct as set forth in the AKA team member employment handbook.
• Ensure timely completion of all assigned responsibilities.
• Ensure all maintenance team members are in compliance at all times with the image requirements and are well presented.
• Perform daily walks of all areas of responsibility throughout the property especially all maintenance services performed in the residences, lobby and common areas and back of house to ensure a functional work area and brand standards of safety, spotless cleanliness, consistency, standardization and meticulous attention to detail are implemented and experienced by both residents and team members.
• Respond and follow-up on all resident and team member concerns, maintenance responsibilities and resident service requests in an accurate and timely manner. Accommodate special requests whenever possible.
• Train new hire maintenance team members.
• Ensuring that effective preventive maintenance schedules are followed.
• Maintains building climate by installing, repairing, and servicing heating, ventilating, and air-conditioning equipment.
• Perform various maintenance functions including but not limited to: painting, caulking, HVAC repairs, lock repairs, window/door repairs, electrical repairs, appliance repairs, preventative maintenance, and changing light bulbs, filters, batteries, etc.
• Maintenance Coverage after hours- schedule/execute on call rotation among maintenance team members to ensure someone is always available to handle service requests outside of normal business hours
• Other duties as assigned.

DESIRED SKILLS:

• Strong resident service skills
• Proactive, Energetic, self-motivating and ability to motivate others
• Problem solving and decision making skills
• Meticulous attention to detail and time management skills

MINIMUM REQUIREMENTS:

• High school degree or equivalent
• Any and all professional certifications and licenses’ required by city, state and/or federal law
• Reading, writing and oral proficiency in the English language
• Minimum of five (5) years of prior experience in a role of similar responsibilities
• Ability to be flexible with work schedule including nights, weekends and holidays and be “on call”
• HVAC Certifications, State Electrical board Certification (if applicable)
• General Maintenance Skills; plumbing, electric, carpentry
• Knowledge of boilers, pumps, valves and hydraulic systems, generators, motorized systems
• Knowledge of refrigeration and air conditioning systems (water-cooled and direct expansion), hydronics.
• Knowledge of blue prints and wiring diagrams

PHYSICAL REQUIREMENTS:

• Ability to lift 50 lbs. of weight and push or pull 75 lbs. of weight if needed
• Physically capable of standing and walking 90% of the work day
• Sits, stands, bends, stretches, lifts items and moves intermittently during working hours

AKA Hotels + Hotel Residences is part of Korman Communities, a family owned and operated company. We consider our Team Members our most important asset. With over 100 years of history and experience, we are always looking for Team Members ready to join our family.

AKA offers a comprehensive benefits package including, Medical, Dental, 401K with company match, supplemental insurance.