Warehouse Associate

Job Description

Job Description

Now is the best time to join Johnstone Supply. The Warehouse Operator is responsible for receiving, order filling, stock replenishment, customer will call, and inventory cycle counts. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you.

Johnstone Supply invests in the growth and development of our people, and we are hiring individuals who are also interested in growth. We provide training and advancement opportunities to those who have the desire and capability to take their performance up to the next level. Many of our warehouse team members have been promoted to higher levels of responsibility and compensation.

Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now.

Position responsibilities:

• Receives product into the warehouse by unloading trucks, using a forklift, pallet-jack, electric pallet-jack, or by hand.
• Ensures shipments received are in good condition and accurate by: inspecting freight for damage and signing freight bills; verifying quantity ordered versus quantity received; checking all shipments against packing lists and for damage; completing necessary paperwork for reimbursements or discrepancies. Use of RF scanner is essential to the receiving process.
• Replenishes stock (put-a-way) by utilizing material handling equipment, or by hand with the use of RF scanners. Replenishment of stock may include re-stocking of picking stock, filling bin boxes, facing cartons, storing pallets in racks, checking for product mixing, and rotating product where needed.
• Fills customer orders by: picking product using RF scanner, ensuring accuracy by scanning barcodes; placing and/or packing product into cartons or onto a pallet to provide damage-free shipment.
• Ensure the accuracy of inventory by participating in system directed or user directed cycle counts. This is accomplished by the manual count of selected inventory items. Discrepancies are verified and correct counts are input into the RF Warehouse Management System.
• Services customers' needs at Will Call Counter by providing friendly, accurate and prompt fulfillment of orders.
• Resolves problems or issues by working cooperatively and professionally with coworkers and supervisors.
• Maintains and exceeds department standards for accuracy and efficiency.
• Maintains a safe work environment by working in a safe manner, following current Warehouse safety rules, maintaining equipment, and maintaining a clean work area where cardboard, paper, and plastic debris are disposed of properly.
• Performs other duties and responsibilities as requested for the smooth and efficient operation of the warehouse.

Position requirements:

• High School or general education degree (G.E.D.)
• Three to six months related experience and/or training or equivalent combination of education and experience.
• Some knowledge of HVAC / R products and equipment is highly desirable, as is the ability to drive a forklift truck.
• Basic skill level in use of personal computers and with RF Scanner Units to do the general warehouse work assigned.
• Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
• Skill in communicating with other to resolve problems and get results.
• A high level of “detail orientation” is required in order to meet warehouse operational standards.
• Maintains organized work processes, material, and files
• Ability to work with others in a team-based environment
• Desire to support and meet the needs of customers, other employees, and the company as a whole.

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:

• Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Employer subsidized medical, dental, and vision plans.
• Employer paid life insurance and long-term disability
• Voluntary short-term disability, accident and critical illness insurance
• 24/7 Access to virtual care/telehealth options, and Parental Time Off
• Flexible spending accounts (FSA)
• $100 wellness reward for completing annual health check-up
• Employee Assistance Program (EAP) for you, and your family
• Coverage for chiropractic, acupuncture, and massage therapy services
• Tuition reimbursement, up to $5,250 per year
• Employee referral bonus program – earn up to $4,000 per year
• Employee service milestone recognition program
• Employee discounts on products & retail discounts
• Variety of incentive plans for employees
• Bi-weekly pay days on every other Friday
• Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

EOE & E-Verify Participating Employer.