Residential Maintenance Technician

Description

The Maintenance Technician supports the daily upkeep, repair, and safety of Archway Communities’ affordable-housing properties. This role ensures that buildings, units, and common areas remain safe, functional, and welcoming for residents. The Maintenance Technician performs routine and emergency maintenance tasks, completes work orders, supports unit turns, and assists with preventive maintenance programs. The ideal candidate is mission-aligned, dependable, skilled in general maintenance, and committed to providing excellent customer service to residents and staff. This role is essential to creating stable, dignified, and well-maintained communities.
Key Responsibilities General Maintenance & Repairs

• Complete work orders efficiently and professionally, including plumbing, electrical, carpentry, appliance repair, and general building maintenance.
• Perform routine inspections of units, common areas, building systems, and grounds.
• Troubleshoot and resolve maintenance issues promptly to ensure resident safety and comfort.
• Assist with HVAC filter changes, smoke detector battery replacements, and other routine tasks.
• Maintain cleanliness and organization of maintenance shops, storage areas, and equipment

Unit Turns & Property Readiness

• Prepare vacant units for new residents, including cleaning, painting, repairs, and fixture replacement.
• Ensure unit turns meet quality standards and are completed within required timelines.
• Document completed work and communicate any issues that may delay readiness.

Preventive Maintenance

• Support scheduled preventive maintenance programs across the property.
• Identify potential issues early and report them to the Maintenance Lead or Regional Manager.
• Maintain accurate logs of completed preventive maintenance tasks.

Safety & Compliance

• Follow OSHA safety standards and Archway safety protocols at all times.
• Use appropriate personal protective equipment (PPE) and maintain safe working conditions.
• Report safety hazards, building concerns, or equipment failures immediately.
• Support compliance with HUD, LIHTC, ADA, and local building requirements as needed.

Customer Service

• Interact with residents in a respectful, professional, and service-oriented manner.
• Communicate effectively with property management, maintenance leads, and regional teams.
• Support vendor coordination and monitor contractor work when assigned.
• Participate in team meetings, training, and cross-department collaboration.

Emergency Response

• Respond to after-hours maintenance emergencies on a rotating on-call schedule.
• Address urgent issues such as leaks, electrical hazards, or safety concerns promptly.

Team Collaboration

• Performs other related duties as assigned to support team objectives and organizational needs.

Benefits Archway Communities offers a comprehensive benefits package including:

• Health and dental insurance with up to 80% employer contribution
• Fully paid vision, Short-Term Disability, Long-Term Disability, and Basic Life/AD&D insurance
• 401(k) retirement plan with a 3% non-elective employer contribution
• 13 paid holidays annually, including 3 floating holidays
• Paid sick leave, vacation leave, and parental leave
• Offer CO FAMLI

Equal Employment Opportunity (EEO) Statement Archway Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy and related conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, veteran status, or any other status protected by law. We value diversity and encourage individuals from underrepresented communities to apply. Colorado Equal Pay for Equal Work Act Compliance In accordance with the Colorado Equal Pay for Equal Work Act and amendments, Archway Communities provides the following information:

• Compensation Range: The range for this position is $25.00 - $27.00/ hour.
• Determining Factors: Final compensation is based on experience, education, skills, internal equity, and organizational budget.
• Career Progression: This position is part of the Property Operations job family. Potential career paths include other leadership roles depending on organizational needs and performance.

ADA Compliance Statement Archway Communities complies fully with the Americans with Disabilities Act (ADA), the ADA Amendments Act (ADAAA), and all applicable state and local accessibility laws. Applicants or employees who require reasonable accommodations to participate in the application process or perform essential job functions are encouraged to contact Human Resources. All accommodation requests are evaluated individually and confidentially.

Requirements

Required Skills & Attributes

• Customer service.
• Attention to detail.
• Budgeting experience
• Must be able to use computer software
• Mission-driven, collaborative, and committed to resident service.
• Ability to work under pressure in a fast-paced environment.
• Bilingual Spanish proficiency preferred.

Education & Experience

• High school diploma or equivalent requiredExperience in residential maintenance, facilities management, or building operations strongly preferred.
• Knowledge of major building systems (HVAC, boilers, electrical, plumbing, elevators, roofs, foundations).
• Experience working in affordable housing or regulated environments is a plus.
• Understand operation of basic maintenance tools.
• Excellent customer service skills.
• Valid driver’s license and access to reliable transportation.

Work Conditions & Physical Demands The physical demands and work conditions described here represent those required to perform the essential functions of this role. Reasonable accommodations may be made in accordance with the ADA, ADAAA, and applicable state and local laws.

Physical Demands

• Ability to sit, stand, walk, climb stairs and move throughout multi-story affordable housing communities for extended periods.
• Regularly required to climb stairs, access rooftops, mechanical rooms, crawl spaces, and areas not accessible by elevator.
• Ability to lift, carry, push, or pull up to 25 pounds; occasional lifting up to 50 pounds.
• Frequent bending, kneeling, reaching, and working in confined or elevated spaces.
• Ability to visually inspect maintenance work in varying weather conditions.
• Ability to operate a motor vehicle and travel between multiple properties in the Denver Metro Area.

Safety & Regulatory Environment

• Occasional exposure to noise, dust, chemicals, and mechanical equipment.
• Required use of PPE when conditions warrant.
• Ability to identify and report safety hazards or non-compliant contractor practices.