Medical Front Desk Coordinator

Job Description

Job Description

Our group specialty practice is seeking an experienced medical front desk professional to join our team.  This position is located at our  Poeoria office.  Responsibilities include:

- Participate in the morning huddle with the clinical team to get organized for the day

- Check patients in and out / collect co-pays / update demographics as needed

- Obtain consent forms from patients at check-in

- Present Treatment Plans and Financial Estimates

- Schedule patients for future appointments at check-out

- Submit verification of benefits and/or pre-authorization requests as needed throughout the day

- Calculate insurance coverage based on VOB and explain financials to patients for recommended treatment / set up payment plans as needed

- Request referrals from other providers when required for upcoming appointments

- Scan/upload documentation to patient charts throughout the day

- Assist with records requests and other administrative duties as required

The successful candidate will possess:

Minimum 3 years in a medical office front desk environment

Experience presenting and explaining insurance coverage and financial responsibility to patients

Ability to project a confident, professional image in person and on the phone

Experience with EMR software and other office productivity tools like Word, Excel, email and instant messaging

Office hours are Monday through Thursday, 7:00 a.m. - 5:30 p.m. Hourly rate based on skills and experience. Vacation and paid time off available to fulltime employees after completion of applicable waiting periods.