Operations Support System Engineer
PRI Global
Job Title: Capture Operations Support Engineer
Location: Pittsburgh, PA
Duration: Contract (Min 4 months)
Job Summary
We are seeking a Capture Operations Support Engineer to support complex R&D capture systems and data collection environments. The ideal candidate will have experience troubleshooting hardware and software issues, supporting lab operations, maintaining automation scripts, and collaborating with cross-functional teams to ensure successful data collection and research activities.
Required Qualifications
- 2+ years of experience in hardware troubleshooting, including cameras, networking equipment, and PDUs.
- 2+ years of experience supporting data collection operations, research labs, or capture environments.
- Experience troubleshooting Linux, Windows, and macOS systems.
- Hands-on experience with Bash and/or Python scripting.
- Knowledge of networking fundamentals, including DNS, DHCP, TCP/IP, and routing concepts.
- Strong analytical and problem-solving skills with experience performing root cause analysis.
- Excellent communication and cross-functional collaboration skills.
Preferred Qualifications
- Experience supporting AV systems, cameras, lighting, audio equipment, or optical capture systems.
- Experience with VR hardware and capture-stage environments.
- Familiarity with research operations, user studies, or data collection workflows.
- Experience maintaining technical documentation and standard operating procedures.
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