Client Services Representative

Job Description Back Bay Veterinary Clinic is passionate about building the ultimate bond and experience between pet parents and our veterinary team. Providing our companion animals with exceptional medical care is what sets us above the rest. What we are looking for: A Full-time Client Service Representative who desires to be apart of a positive working environment that encourages open lines of communication and collaborative decision making. Our team supports and manages the day to day responsibilities of helping animals and owners live their best lives. Who you are: An outgoing and kind personality with a positive outlook. Exceptional communication skills, previous experience in animal health and the ability to work with owners and veterinarians in management of medical cases. Benefits: Health Dental Vision

HSA/FSA

401k with matching contribution Vacation/Holiday/Sick Pay Continuing Education Allowance MBTA/Commuter Subsidy Paid Incentives What our clients say about us: "Hands down the best veterinary service I have ever received. Such a dedicated team of absolute professionals committed to the health and well being of their patients, and the clear, friendly communication to the clients. Bravo!" National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care. Purpose Give pets and the people who love them more quality years together Mission Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. Values Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next One NVA: Bringing General Practice & Ethos Together NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life. At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us: NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr Animal Clinic of La Porte