Systems Support Analyst

Fulltime / Permanent/ Direct Hire - System Support Analyst

Direct hire Systems Engineer opening in Parsippany, NJ with a well-established Distribution company. Our ideal candidate is a self-motivated and detail-oriented individual with an eagerness to learn and thrive in a team environment.

Position Responsibilities

• Ensures the highest level of systems and infrastructure availability.
• Plans and implements system automation as required for better efficiency.
• Monitoring and managing all installed systems and infrastructure with the use of SNMP and RMM Tools.
• Establish, configure, test and maintain operating systems, application software and system management tools.
• Provide advanced Tier III resolutions for complex infrastructure issues spanning across 12 physical locations.
• Management and Ongoing support of Microsoft Server Environment: Hardware, Software, Upgrades, and Maintenance.
• Management and Ongoing support of Network Attached Storage devices.
• Management and Ongoing support of Windows Active Directory Environment.
• Management and Ongoing support of Backup Infrastructure (Server Level and Desktop).
• Management and Ongoing support of Perimeter Security and Endpoint Protection: Upgrades, Maintenance, Remote Access, and Reporting.
• IT Lifecycle Management and Budgeting.

In addition to the technical expertise, the ideal Candidate will possess the following:

• Outstanding Troubleshooting Skills.
• Works well under pressure in a fast-paced environment.
• Strong communication skills - Ability to communicate effectively with both technical and non-technical associates.
• Strong Organizational skills with the ability to effectively lead projects.
• Outcomes Oriented Successfully manage a set of responsibilities until final completion.
• Team Player with a capability to work successfully with various personalities.
• Ability to operate self-sufficiently.

Initial Projects:

• Hyper-V Virtual Machine Consolidation (2008R2 phaseout).
• Warehouse Management System (WMS) Upgrades (From Server 2008 to 2019).
• BitLocker implementation for portable laptop hardware.
• Local Mapped Drive Migration to Google Shared Drives.
• Working with System Administrator to complete migration to Windows 10 through the use of Windows Deployment Services (WDS).

Requirements:

• Bachelor of Science in Computer Science.
• At least 5 years of experience working with Microsoft Active Directory Environments (RDS, DHCP, DNS, GPO, Domain, and respective Desktop Platforms).
• At least 5 years of experience working with Microsoft Server Technologies - Specifically High Availability Clustering with VSAN on Windows Server 2012R2 and beyond.
• Prior experience with Google Workspace and its productivity and collaboration tools.
• Prior experience with one or more backup technologies.
• Familiarity with cloud services and technologies (i.e. - Amazon AWS, Microsoft Azure) for expansion and potential transition of server environment.
• Prior Networking Experience - WAN/LAN/WLAN/VPN.
• Prior Enterprise-Grade Firewall Experience.
• Prior HPE Server experience a plus.
• Prior help desk support and/or customer service experience a plus.
• MCITP/MCSA/MCSE Certification Preferred.

All your information will be kept confidential according to EEO guidelines.