IT Manager / Systems & Infrastructure Manager

Job Description

Job Description

IT Manager / Systems & Infrastructure Manager

Job Title: IT Manager / Systems & Infrastructure Manager
Job Location: Irvine, CA
Compensation: $140K - $160K base DOE plus RSUs
Requirements: IT Infrastructure Management, Microsoft Azure / Microsoft 365, Windows Server (2019+), VMWare / Hyper-V, IT Operations & Helpdesk Management, Network & Systems Administration

Position Overview
The IT manager provides hands-on technical assistance and support to end-users, ensuring timely resolution of hardware, software, and network-related issues. This role manages the helpdesk ticketing system, troubleshoots technical problems, and delivers high-quality customer service to maintain smooth day-to-day operations. Responsibilities include installing, configuring, and maintaining desktops, laptops, mobile devices, printers, and other peripherals, as well as supporting and updating software applications and system tools. This role will also assist with hardware asset management, software licensing, and documentation to ensure compliance with company standards and IT best practices.  This role will work with TPA to ensure that our company's technology systems are reliable, up-to-date, and meet the needs of the company. This candidate will work closely with senior leadership to develop technology policies to be administered throughout the company. This is an on-site role and will require the candidate to be present at our Irvine, CA headquarters.

Key Responsibilities

• Ensure smooth delivery and operation of IT services by monitoring systems performance
• Create processes and standards for selection, implementation, and support of systems
• Provide multi-site technical support for both hardware and software issues our users encounter
• Manage the configuration and operation of client-based computer operating systems
• Respond immediately to security or usability concerns with supervisor
• Create and verify data backups of key systems
• Upgrade systems and processes as required for enhanced functionality and security
• Microsoft Azure Tenant/Microsoft 365/AWS
• Antivirus / Anti-malware management
• Server / Workstation patch management
• Printer management
• Network switch port management
• VOIP/Contact Center phone system management
• Install and test computer-related equipment

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
• 5+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects
• Excellent project management, communication, and interpersonal skills
• Proficiency in: Windows Server 2019 & up, Windows 10 & up / Office 2016 & up, Hyper-V, VMware
• Certifications a plus: Microsoft (Fundamentals, MCDST, MCTS, MCP, MCSE), CompTIA A+, CompTIA Security+, etc
• Ability to prioritize and quickly troubleshoot and resolve problems using a wide variety of tools
• Ability to adapt quickly to new technologies and changing business requirements
• Respond to emergency situations effectively, maintaining poise and focus
• Availability and Willingness to Perform Duties During Extended / Off Hours

Benefits

• Vacation/PTO
• Medical
• Dental
• Vision
• 401k w/ match
• Bonus
• RSUs
  
   

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 06/10/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at  View email address on ziprecruiter.com to make arrangements.