Instructional Technology Specialist

Job ID: 298501 Location: Augusta University Full/Part Time: Full Time Job Summary The Instructional Technology Specialist (ITS) will support the provision of course shells (development, primary, section) within the learning management system (LMS). This activity will be documented per established practices to maintain accurate listings. They will maintain LMS templates, and all of the content embedded within the templates. The ITS will collaborate with the Director of Enrollment Management to create student orientation shells, enroll students, and update the online syllabus as needed. They will maintain the Learning Object Repository (LOR) and the content shared from within it. Generating reports from the Data Hub as needed will be ITS's responsibility. All these duties will be under the direction of the ITC. Responsibilities Provision of Shells Within LMS Create development shells. Create primary course shells. Create and maintain LMS html template pages. Maintain accurate records of shells created. Collaborate with IT to have mass course content transfer completed on time. Ensure course start dates are updated each term. Ensure each instructor has updated Simple Syllabus for each course. Quality Assurance And Continuous Improvement QA checks Using the internal QA scorecard, review new and existing courses and provide detailed feedback Check one work to ensure it is accurate. Test hyperlinks in each primary course each semester. Updates Transfer existing courses into new course model. Make changes in courses necessitated by changes in the educational technologies used by AUO Technical Support Faculty – Respond to requests for assistance submitted through the AUO Help Center. Student – Respond to requests for assistance submitted through the AUO Help Center. Update BrightSpace how-to videos. AUO Team – Support AU Online team members in the use of AUO educational technologies. Perform other duties as assigned Required Qualifications Bachelor's degree from an accredited college or university with experience using a learning management system and Office 365. Preferred Qualifications Experience with D2L Brightspace Responding request for technical assistance to include problem solving Experience with a ticketing system Knowledge of VoiceThread, Hypothesis, Yellowdig, Canva, H5P, and accessibility checkers Demonstrates ability to complete tasks with accuracy and thoroughness. Strong organizational skills with a focus on precision and quality of work. Knowledge, Skills, & Abilities Knowledge Technological Proficiency: Proficiency in the use of digital technology, including learning management systems and other digital tools relevant to the educational setting. Skills Communication: Communicate effectively, both orally and in writing to students, faculty, and staff. Problem-Solving: Capacity to identify, analyze, and solve problems that faculty and students may face, using creativity and resourcefulness. Organization: Manage time efficiently, prioritize tasks, and keep detailed records. Interpersonal Skills: Build and maintain positive relationships with faculty and staff. Abilities Ability to maintain confidentiality. Empathy: Empathize with students, faculty, and staff and work effectively with all. Adaptability: Adjust to changes in schedules student and faculty needs as well as institutional priorities. Proactive Approach: Anticipated technology related issues before they escalated and take necessary preventative action. Shift / Salary / Benefits Shift: Days/M-F (Work outside of normal business hours may be required) Pay Band: B8 Salary: Minimum: $45,400/annual - Midpoint: $47,014.29/annual Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position. Recruitment Period: 5/13/2026- Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. #J-18808-Ljbffr