Manager, Data Operations & Reporting

Company description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more. This role at Starcom will serve as a member of Publicis Groupe's strategic internal agency, Constellation. Constellation serves as an internal-facing brand formed by a collective of Publicis Groupe agencies to address our client's creative, data, strategy, media, and technology requirements. Team members collaborate across agencies while functioning as sub-divisions within their respective brands to provide dedicated support for the client. By acting as a unified interface, Constellation eliminates operational silos and presents a single service entity and primary point of contact for the client. Overview The Manager, Data Operations and Reporting is a key member of the Data Reporting and Management team, responsible for owning and managing the end-to-end processes that support the collection, standardization, cleansing, consolidation, and governance of global paid media datasets. Reporting to the Director, this role partners with cross-functional teams, local market stakeholders, and external data providers to ensure data is accurate, scalable, and analysis-ready, enabling high-quality reporting, insights, and strategic decision-making. A primary responsibility of this role is the design, execution, and continuous improvement of global data workflows. The Manager will oversee the full data lifecycle, from source collection through final delivery, ensuring consistency, quality, and operational excellence across markets. Building and optimizing these processes end-to-end is a core function of the role. While the position supports multiple data and reporting workstreams across the paid media ecosystem, there will be a significant emphasis on competitive intelligence. The Manager will be responsible for maintaining the integrity and accuracy of competitive data spend datasets, evolving methodologies and quality assurance practices, and identifying opportunities to streamline and automate existing workflows through technology and AI-driven solutions. The ideal candidate combines strong data operations expertise, media industry knowledge, and competitive intelligence experience to transform complex datasets into actionable business insights. This individual will lead cross-functional initiatives, coordinate deliverables across globally dispersed teams, and drive operational efficiencies through process innovation, automation, and the responsible application of AI tools and agents. Responsibilities Oversee the collection, cleansing, classification, governance, and quality assurance of competitive data across 45+ markets. Identify opportunities to streamline and automate workflows building in AI tools, agents, and other technologies, with the appropriate quality controls Collaborate with client, research, analytics, and strategy teams to understand gaps in competitive knowledge, contributing to strategic learning agendas on answering business goals and challenges Lead responses to client inquiries and develop polished, client-ready presentations and executive summaries. Manage recurring and ad hoc deliverables, ensuring clear scope, ownership, timelines, quality standards, and on-time delivery. Evaluate existing and prospective data partners, tools, and methodologies to strengthen the agency’s collection and consolidation capabilities. Partner with research and analytics teams to advance the digital competitive intelligence solution, clearly communicating and executing findings Ability to detect and translate a story behind numbers/data that moves beyond typical reporting of activity (the “what”) to develop the “why” and “how” of competitive strategy Project manage ad hoc and scheduled competitive deliverables to ensure on time delivery Lead and coordinate a geographically dispersed data governance team supporting operational delivery and quality assurance. Support broader Data Reporting and Management initiatives as business needs evolve Qualifications 3–4 years of experience in media research, competitive intelligence, data operations, or a related field, including at least 1 year focused on competitive intelligence. Advanced proficiency in Microsoft Excel and PowerPoint. Working knowledge of AI tools such as Microsoft Copilot, Claude, or Gemini; experience designing or configuring AI-enabled workflows or agents is preferred. Working familiarity with data platforms such as Databricks, Snowflake, or BigQuery and BI tools such as Power BI, Tableau, or Looker. Bachelor’s degree in marketing, advertising, economics, applied mathematics, data analytics, or a related field, or equivalent professional experience. Who You Are: An inquisitive, proactive, solutions-oriented professional with strong attention to detail and a track record of building productive stakeholder relationships. A disciplined project manager who can prioritize competing needs, work independently, and deliver high-quality work under tight deadlines. Data-driven and comfortable managing, validating, interpreting, and communicating insights from large and complex datasets. Experienced in competitive reporting, with a strong interest in the technology marketplace and emerging capabilities across data suppliers. Experienced with third-party competitive intelligence partners and tools such as Nielsen, Kantar, MediaRadar, and Pathmatics. Knowledgeable in traditional and digital media principles, measurement approaches, and the role of competitive intelligence in media strategy. A proactive collaborator who can work effectively across functions, cultures, and time zones. An excellent verbal and written communicator who can simplify complex ideas for global audiences. Additional information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements 'Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on waitwhatdoyoudo.com. All your information will be kept confidential according to EEO guidelines. Compensation Range: USD $88,540.00 - USD $141,687.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/6/2026.