Business Analyst I

Business Analyst I

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Business Analyst I, you will drive operational effectiveness by analyzing data, maintaining reporting processes, and supports business operations activities using standard methods. We will count on you to deliver advanced operational analysis, drives reporting improvements, and supports decision-making through insights, forecasting, and performance management. Along the way, you will get to:

• Own operational reporting frameworks, dashboards and track performance against KPIs 
• Maintain data sets ensuring accuracy, completeness, and consistency 
• Analyse performance trends and provide insights to Leadership with structured inputs regarding forecasting, utilisation tracking, capacity and operational planning 
• Identify trends, variances, and drive improvement opportunities 
• Document and review operational processes and governance artefacts
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor’s degree in computer science, information technology, or a related field and/or can demonstrate equivalent work experience
• Working experience on PowerBI / Power Platform / PowerApps
• Working experience on Office 365 suite
• Knowledge on Macros and Basic Automations 
• Ability to translate raw operational data into actionable insights for stakeholders
• Develop standard reports and guide Analysts by documenting defined procedures.
• Working Knowledge on various project Management/Resource Management & Workforce Management.
• Good understanding of IT Operations
• Hands-on experience on AI tools like CoPilot, ChatGPT etc
• Help monitor and track operational commitments vs actuals

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.