COB Team Lead - Operations & Coaching

Blue Cross NC seeks a Team Leader, Coordination of Benefits to lead departmental staff, oversee workloads, and support operational goals. This role provides guidance on issue resolution, promotes member and customer satisfaction, and helps ensure compliance with applicable requirements. You will coach and develop employees, perform trend analyses, and collaborate with cross-functional partners. The role blends frontline leadership with cross-team liaison and process improvement. #J-18808-Ljbffr Blue Cross and Blue Shield of North Carolina