National Account Manager

Responsibilities Build and maintain strong, strategic relationships with existing and prospective customers, serving as a trusted partner and advocate for the Milo’s brand. Analyze sales performance, including volume, product mix, and pricing, while staying current on supply and demand dynamics, market trends, economic indicators, and competitive activity. Leverage syndicated and internal data to identify opportunities to increase sales, expand distribution and shelf space, and improve brand positioning and customer penetration. Develop and execute comprehensive account plans, clearly communicating strategies and initiatives to Retail Sales for effective field execution. Partner with cross‑functional teams, including Senior Directors of HQ Sales and Sales Leadership, to develop and manage channel and partner strategies. Conduct market and competitive analysis to identify risks, challenges, and growth opportunities. Forecast, budget, and track account volume and performance against key metrics. Prepare and deliver regular reports, forecasts, and customer presentations for internal and external stakeholders. Maintain a thorough understanding of customer needs, requirements, and business priorities. Communicate competitor activities, retailer trends, promotions, and opportunities to internal teams to ensure alignment and execution excellence. Manages relationships with assigned brokers and third‑party sales agents, providing direction on account priorities, promotional execution, and performance expectations. Travel as needed throughout the assigned territory to support customer relationships and business objectives. Prepare and submit monthly expense reports in a timely and accurate manner. Attend food shows, trade events, and customer meetings to build, maintain, and strengthen customer relationships. Demonstrate initiative, accountability, and high personal performance standards to drive results. Uphold and actively participate in all Corporate Responsibility programming, including environmental, social, and MMAD initiatives. Serve as a role model for Milo’s Responsibility commitment, including environmental, social, and governance (ESG) practices. This position has food safety responsibilities. Perform other duties as assigned. Qualifications Bachelor’s degree required in Business, Sales, or a related field. 5 or more years of experience in sales or account management, including 3 or more years managing national or major accounts; or 3 or more years of experience with an advanced degree. Demonstrated experience developing account plans, managing trade spend, and executing against volume objectives required. Proficiency with syndicated data tools CPG or food and beverage industry experience strongly preferred. Supervisory: This job has no supervisory responsibilities. Physical Demands This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities. Employment Status FLSA Status: Exempt. Equal Employment Opportunity Statement As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We are proud to be a Certified Women-Owned business. We invite people of all backgrounds to apply. Benefits Competitive salary 100% employer-paid medical premiums for associates and families Free Mental Health, Financial Wellness, and Legal Counseling benefits 401K with company match Company-paid Life Insurance Tuition reimbursement assistance Continuous learning opportunities Robust parental leave program Care Relief Fund to help associates in need Associate Assistance Program Paid volunteer time #J-18808-Ljbffr Milo's Tea Company Inc