Senior Product Manager - (Retail Pricing, & Loyalty) - IT Business Liaison

Senior Product Manager - (Retail Pricing, & Loyalty) - IT Business Liaison

Category: Software Development/ Engineering

Main location: United States, Remote

Position ID: J0626-1322

Employment Type: Full Time

Position Description:

We are seeking a Senior Product Manager to serve as a critical liaison between IT, Product Management, and Strategy teams, driving alignment between business goals and technical execution. This role requires deep expertise in retail, pricing strategy, and loyalty programs, with a strong ability to challenge existing thinking, identify gaps in strategy, and drive innovative solutions.

The ideal candidate brings 10+ years of retail experience, 8+ years in product management, and 5+ years in pricing management, along with hands on experience partnering with pricing stakeholders to design, develop, implement, and scale retail loyalty programs.

Your future duties and responsibilities:

Strategic Liaison & Cross Functional Leadership

. Act as the primary interface between IT, Product Management, and Strategy teams, ensuring alignment across business and technology initiatives.

. Translate complex pricing, loyalty, and retail strategies into clear technical requirements and actionable product roadmaps.

. Facilitate collaboration, decision making, and prioritization across stakeholders.

. Identify and resolve disconnects between strategic intent and technical execution.

Product Strategy & Delivery

. Define and drive the product vision, roadmap, and execution for retail pricing and loyalty solutions.

. Lead end to end product lifecycle: ideation, design, build, launch, and continuous optimization.

. Ensure solutions are scalable, customer centric, and aligned with enterprise architecture.

Pricing Strategy & Optimization

. Partner with pricing stakeholders to design and operationalize:

o Dynamic pricing models

o Promotional and markdown strategies

o Price elasticity and competitive pricing frameworks

. Ensure pricing strategies are effectively translated into system capabilities and automation tools.

. Evaluate and improve pricing performance to drive margin and revenue growth.

Loyalty Program Design & Implementation

. Collaborate with business and pricing teams to design, develop, and roll out retail loyalty programs.

. Translate loyalty strategies into technology enabled solutions, including:

o Rewards structures

o Personalization and targeted offers

o Omnichannel engagement capabilities

. Oversee implementation and adoption, ensuring seamless integration with existing retail systems

Strategic Challenge & Gap Identification

. Leverage deep retail and pricing expertise to critically assess existing strategies and assumptions.

. Identify gaps, inefficiencies, and missed opportunities in pricing and loyalty initiatives.

. Proactively recommend innovative, data driven improvements to enhance customer engagement and profitability.

. Act as a thought partner to senior leadership, influencing strategic direction

Requirements & Agile Execution

. Develop business requirements, user stories, and functional specifications aligned with business goals.

. Own backlog prioritization and ensure alignment with strategic priorities.

. Participate in Agile ceremonies and work closely with engineering teams to ensure successful delivery.

Data Driven Decision Making

. Define KPIs and success metrics for pricing and loyalty products.

. Utilize data analytics, A/B testing, and customer insights to inform decisions.

. Monitor product performance and continuously refine based on measurable outcomes.

Stakeholder Management & Communication

. Build strong relationships with stakeholders across pricing, merchandising, marketing, IT, and executive leadership.

. Clearly communicate product strategy, progress, and performance.

. Lead workshops and strategic discussions to drive alignment and innovation.

Required qualifications to be successful in this role:

. Bachelor's degree in Business, Engineering, Computer Science, Economics, or related field (MBA preferred).

. 10+ years of retail industry experience, including merchandising, pricing, or omnichannel operations.

8+ years of product management experience, with ownership of complex, cross functional initiatives.

. 5+ years of pricing management experience, including pricing strategy and execution.

. Proven experience working as a liaison between business and IT/engineering teams.

. Hands on experience in designing and implementing retail loyalty programs.

. Strong understanding of Agile methodologies and software development lifecycle (SDLC).

. Exceptional analytical, problem solving, and stakeholder management skills.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,800.00 $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

CGI anticipates accepting applications for this position through 7/30/26.

#LI-GA1

Skills:

• Adaptability

• Analytical Thinking

• Consulting process

• Influencing

• Relationship building

• Retail

• Product Management

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.