Bartender

Company Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. Company Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Job Description Provide warm, professional, engaging, and personalized beverage service. Welcome and acknowledge guests promptly while anticipating their needs. Maintain complete knowledge of all Pool Lounge food and beverage offerings. Prepare cocktails and beverages according to established recipes and presentation standards. Demonstrate knowledge of spirits, cocktails, wine, champagne, beer, and non-alcoholic beverages. Assist guests with beverage selections and provide thoughtful recommendations. Maintain knowledge of food offerings to provide appropriate food and beverage pairing recommendations. Maintain knowledge of glassware, ingredients, garnishes, preparation methods, and presentation standards. Open and properly serve wine and champagne when required. Follow all applicable Louisiana alcohol regulations and responsible beverage service procedures. Monitor guest consumption and exercise appropriate judgment regarding alcohol service. Accurately process guest checks and payments according to hotel procedures. Maintain proper cash-handling and credit-card procedures. Maintain cleanliness and organization of the bar and surrounding poolside service areas. Coordinate with Servers, Barbacks, Runners, Hosts, Culinary, and leadership to ensure seamless service. Assist with VIP guests, cabana service, special occasions, private events, and hotel functions. Monitor guest needs and communicate requests or concerns promptly to leadership. Maintain awareness of poolside guest comfort and promptly communicate safety or operational concerns to appropriate hotel leadership. Maintain knowledge of Fairmont New Orleans amenities, outlets, events, and local attractions. Participate in pre-shift meetings, beverage tastings, training, and departmental meetings. Assist with opening and closing duties, inventory, stocking, cleaning, and side work. Follow all food safety, sanitation, health, and pool-area safety procedures. Maintain a polished appearance consistent with Fairmont New Orleans standards. Uphold Fairmont's luxury hospitality standards and New Orleans sense of place. Perform additional duties as assigned. Qualifications Previous bartending experience preferred. Luxury hotel, upscale restaurant, resort, pool, cocktail bar, or lounge experience strongly preferred. Strong knowledge of cocktails, spirits, wine, beer, and non-alcoholic beverages. Excellent communication and interpersonal skills. Strong guest service and relationship-building abilities. Previous POS and cash-handling experience preferred. Alcohol awareness certification preferred. Food safety certification required or ability to obtain. Ability to remain polished and composed in a high-volume environment. Ability to work outdoors for extended periods in warm and humid weather. Ability to work flexible schedules including days, evenings, weekends, holidays, and extended shifts. Must be legally authorized to work in the United States. Must meet applicable Louisiana requirements for alcohol service. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr