Monring Host/Hostess

Host - Hostess Job

We are looking for a host - hostess to fill a vacant spot in our front of the house staff and contribute to the overall excellence of our restaurant. The person we are hoping to employ is first and foremost an organized, customer-oriented individual who is willing to work as a team player, follow instructions, and help us provide our customers with the best authentic Italian dining experience. A good candidate for this job is a person with attention to detail who can provide great customer service both in person and over the phone in a fast-paced environment. Knowledge of the menu, positive attitude, ability to work well under pressure while positively engaging with customers and other team members complete the figure.

Main Responsibilities of a Host - Hostess:

Greeting guests as they enter and seating them to the appropriate table

Answering phone calls for reservations, customers questions and take-out orders

Providing and cashing out take-out orders

Other responsibilities of a Host - Hostess:

Maintaining an organized front of the house with take-out orders

Answering any initial questions from our customers both in person and over the phone

Engaging with guests to ensure they are happy with food and service

Managing the reservation list assigning tables to reservation as well as managing walk-in customers and wait list

Responding to complaints and helping to resolve them

Helping out with other positions in the restaurant as needed

Host - Hostess Job Requirements:

Ability to provide top-notch customer service in a fast-paced environment

Possess a positive attitude and ability to work well under pressure with all restaurant staff

Follow instruction and ask questions for clarifications if needed

Ability to work in a standing position for long period of times

Ability to handle money accurately and work with a point-of-sale system

Previous restaurant job experience a plus but not necessary

Work schedule

Weekend availability

Holidays

Day shift

Supplemental pay

Tips

Benefits

401(k)

Paid training

Employee discount