Team Member
Poke House
Join Our Team and Earn Tips Up to $4 per Hour!(In addition to your hourly base pay)
The ideal Poke House candidate will:
- Be a reliable, energetic, and motivated individual.
- Have a cheerful, friendly, and enthusiastic attitude with a positive approach to all assignments.
- Love to help and serve customers with exceptional customer service skills.
- Work effectively in a team and maintain positive relationships with team members.
- Maintain a professional appearance at all times.
- Adapt to a fast-paced work environment with changing customer volume levels.
- Speak clearly, listen attentively, and follow instructions.
- Understand and comply with all Poke House rules and regulations.
A typical day at Poke House:
- Greet customers and create a positive experience through excellent service.
- Efficiently process in-house, online, and delivery orders using the Toast POS system.
- Handle cash, card payments, receipts, and refunds accurately.
- Maintain product stock, store cleanliness, and visual standards.
- Collaborate with team members and stay knowledgeable about menu items to assist customers and provide recommendations.
- Adhere to food safety and health procedures to ensure a clean and safe environment.
- Uphold brand standards and compliance with local laws.
Core Responsibilities (Team Member/Cashier):
- Customer service, cashier
- Food assembly
- Cleaning, sanitizing
- Communication & teamwork
- Upholding current food, safety, and health standards
Job Type: Part-time/ Full-time
Benefits:
- Competitive compensation; Hourly base pay + Tips up to $4 per hour(Please note tip amounts vary based on factors such as business volume, hours worked, and customer tipping habits.)
- Flexible scheduling
- Discounted Meals
- 401k
- Medical and dental insurance (full-time only), except at Mountain View and Serramonte locations.
- We promote from within
- Safe and fun working environment
- At least 16 years of age (Team Member)
- Morning and night availability (10am-4pm, 11am-3pm ; 4:00pm -10:00pm, 6pm-10pm)
- Open Weekend availability
- Be available to work a minimum of 3 days a week
- Be able to communicate in the primary language(s) of the work location
- Food safety certification(Provided and paid for by Poke House)
- Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
- Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)
Requirements:
Vacancy posted 13 hours ago
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