Front Desk Coordinator
Paradise Medspa & Wellness
Job Description
Job Description
About the Role:
Paradise Medspa & Wellness in Phoenix, AZ is looking for a warm, polished Front Desk Coordinator to be the welcoming face of our thriving practice. This is your chance to join a dynamic medspa & wellness team where every day you help clients look and feel their best. If you thrive in a fast-paced, beauty-forward environment, we want to hear from you!
Responsibilities:
- Greet and check in clients, creating a welcoming and luxurious first impression
- Manage appointment scheduling, cancellations, and confirmations using medspa software
- Answer inbound calls, emails, and inquiries with professionalism and product knowledge
- Process payments, manage client accounts, and handle point-of-sale transactions
- Coordinate with medical and aesthetic staff to ensure smooth daily operations
- Promote medspa services, packages, and retail products to clients
- Maintain a clean, organized, and inviting front desk and reception area
Requirements:
- 1+ years of front desk, receptionist, or customer service experience preferred
- Experience in a medspa, salon, wellness, or healthcare setting is a plus
- Strong communication and interpersonal skills with a client-first attitude
- Proficiency with scheduling software, POS systems, and basic computer skills
- Highly organized, detail-oriented, and able to multitask in a busy environment
- Professional appearance and demeanor consistent with a luxury wellness brand
- Passion for aesthetics, wellness, and delivering exceptional client experiences
About Us:
Paradise Medspa & Wellness is Phoenix's premier destination for cutting-edge aesthetic treatments and wellness services. Our clients love us for our personalized care, expert staff, and results-driven approach to beauty and well-being. We foster a supportive, uplifting team culture where employees are proud to come to work every day.
Vacancy posted 3 days ago
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