Call Center Supervisor
EmblemHealth
EmblemHealth in Farmington, CT, is seeking a Call Center Supervisor to develop, supervise, and audit the telephone center staff to meet departmental goals and provide an effective interface between internal and external customers. You will monitor staff performance, ensure compliance with policies, and schedule coverage for normal and peak demand periods. The role emphasizes quality improvement and cross-department collaboration within ConnectiCare. #J-18808-Ljbffr
Vacancy posted 3 days ago
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