Principal UX Designer

Principal UX DesignerA Principal UX Designer takes on difficult and complex creative problems and solves them. She/he leads the design strategy and creative toolkit for multiple businesses or product lines. She/he is an expert user of a number of design tools. She/he mentors and trains the design community.Responsibilities:Customer (or User) FocusDeeply understands customer use cases and knows how to drive added clarity when needed.Deeply understands competitor product set and strategy and how it influences customer decisions.Partners with data scientist to better understand customer needs.Creative Problem SolvingTargets the 'wicked problems' of the organisation.Identifies if we are addressing the right problem with a thorough analysis of the brief.Applies a highly skilled level of critical and design thinking.Independently identifies innovative creative solutions.Iterates and tests solution to check it solves the problem.Shares and promotes learnings that drive forward the creative direction of the organisation.Product DesignLeads and drives the UCD vision for the most complex problems.Looks beyond the current release cycle and explores future scenarios.Works with UX Researcher to understand the user needs, making proactive use of insights to set design principles.Defines and evangelizes the interaction patterns that become key drivers of the UI Brand of the company.Defines user experience for the portfolio and execute strategic user research.Helps to define the product strategy.Communicates and evangelizes the importance of real customer engagement within product development.Data Driven Analysis & TestingExtracts most relevant data to offer a unique UX research strategy.Mentors other UX researchers in data driven analysis and testing.Identifies gaps where data is needed and introduces new analytical tools.Regularly oversees the testing of design work.Presents findings of data driven analysis and testing to guide the organisation.Technical SkillsExpert knowledge of the tech stack of the organisation.Power user of design and prototyping software (Axure, Sketch, Invsion).Is a key point of contact for product and tech teams.Offers masterclasses to train other designers.Produces pixel perfect designs across all platforms.Trials and introduces new tools to the organisation.Competencies:Personal CapabilityPractices Self-DevelopmentModels self-development and supports others to take development actionsCreates an atmosphere of continual improvement, in which self and others are encouraged to exceed the expected resultsSeeks out high-level sponsors and mentorsSeeks out future career moves and job assignmentsSolves Problems and Analyzes IssuesIdentifies and highlights new trends, potential problems and opportunities earlyEffectively coaches others on how to analyze information to solve problemsEncourages and coaches others to seek alternative ways to solve complex problemsInnovatesActively contributes to team culture of innovationFocuses innovative effort on highest impact issues and areasEncourages and supports others to share new ideasIs willing to take calculated risksLearns quickly from success and failure and effectively applies learningInterpersonal SkillsCommunicates Powerfully and ProlificallyDelivers presentations clearly and with high impactDevelops a trusted 2-way communication interface between the team and stakeholdersProvides a definite sense of direction and purposeProvides people with a clear understanding of how their work fits within a wider organisationCollaboration and TeamworkPromotes a high level of cooperation between all members of the work groupKeeps team informed of all relevant information affecting the organisation, team members and their workAchieves objectives requiring a high level of cooperation from people in other parts of the organisationTakes the lead in resolving conflict within a work groupLooks for ways for team to work with other teams and divisionsBuilds RelationshipsBalances "getting results" with a concern for others' needsIs in touch with issues and concerns of individuals within the work groupInitiates contact with other teams or divisions to build relationships that enhance the business resultsIs trusted by members of work group and across the organisationAdds value to the relationshipManages conflict within work groupsExperience (US Only) and EducationSuggested Minimum Years of Experience: 10 - 15 yearsU.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.