Director, Engineering - Data & Insights

Role Description

As Director of Engineering for our Data & Insights pillar, you possess strong technical and leadership skills required to oversee multiple engineering teams, aligning technology strategy with business goals, and ensuring successful delivery of software products. As a member of the global engineering leadership team, you are responsible for hiring, building, leading and mentoring engineering teams and collaborating with other cross-functional teams around the world.

Responsibilities

• Oversee and manage multiple software engineering teams, ensuring they are working efficiently and are aligned with organizational objectives.
• Provide mentorship and career development opportunities to engineering managers and senior engineers, helping them grow as leaders.
• Lead efforts to recruit, hire, and retain top engineering talent – to ensure we build high-performing, diverse teams that collaborate effectively.
• Foster an environment where teams feel pride and ownership in their product and Rithum as a whole.
• Create and nurture a positive, inclusive, and innovative engineering culture that aligns with company values and promotes teamwork, diversity, and collaboration.
• Encourage an attitude of proactive responsibility (finding problems before the client does), and a sense of ownership and urgency in resolving client-facing production problems quickly.
• Create a culture where people don't just point out problems but also become a part of the solution.
• Develop and communicate the long-term technical vision and strategy that aligns with the company’s business goals.
• Work with C-level executives to translate business needs into actionable engineering plans.
• Collaborate with product management to develop and prioritize the engineering roadmap, ensuring resources are allocated effectively to meet project deadlines and business priorities.
• Plan and manage the engineering budget, ensuring efficient use of resources while balancing project needs and cost constraints.
• Assure education, awareness, and adherence of your team to Rithum software development processes and standards, including Scrum agile development, automated testing, internationalization, usability, scalability, and service-oriented architecture initiatives.
• Continuously assess and refine development processes to increase efficiency, reduce bottlenecks, and improve collaboration between engineering and other teams.
• Oversee the design and development of advanced software solutions that scale across hundreds of servers and meet aggressive fault tolerance standards.
• Regularly communicate progress, technical challenges, and project outcomes to the executive team, providing insights that guide broader business strategy.
• Ensure that all stakeholders, including product, operations, and business leaders, are aligned on technical initiatives and that expectations are managed effectively.
• Interface with key clients, partners, and external stakeholders when necessary, providing technical insight and ensuring smooth delivery of software products.

Qualifications

• 10+ years' experience in software development within SaaS industry.
• AWS data services experience.
• Strong SQL skills at scale with columnar/analytical query engines (Redshift, BigQuery, or equivalent).
• Data warehouse design and ETL/ELT pipeline architecture.
• Experience with data lake patterns.
• Familiarity with streaming or near-real-time data patterns (Kafka, Kinesis, or similar).
• Demonstrated ownership of data quality, governance, and schema management.
• Proven capabilities in building and retaining engaged, high-performing software development teams.
• Experience managing the entire software development lifecycle of SaaS applications at scale.
• Evidence of navigating a fast-paced, dynamic industry (like e-commerce) and delivering products that gain market share.
• Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes.
• Exceptional written and spoken English.
• Must be able to work US Eastern Time core business hours.

Preferred Qualifications

• Bachelor's degree or higher in Computer Science or a closely related field.
• Experience with web development, web services, and distributed processing models.
• Experience scaling applications in AWS and on-premise.
• Strong troubleshooting and optimization skills.
• Familiarity with agile software development practices such as Kanban and Scrum.
• Proven track record of creating scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner.
• Experience with e-commerce, retail, online marketplaces, or digital marketing.
• Databricks experience, ideally including medallion architecture (bronze/silver/gold).
• SQL Server background.
• Experience building internal data products or self-serve analytics platforms.
• Exposure to LLM tooling, vector databases, or data pipelines that feed agentic systems.
• BI tooling proficiency (Tableau, Looker, or Power BI).

Travel Required

• Up to 20%.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.
• A 6% 401(k) match.
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days.
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave.
• Accident, critical illness, and hospital indemnity insurance.
• Pet insurance.
• Legal assistance and identity theft insurance plans.
• Life insurance 2x salary.
• Access to the Calm app and the Employee Assistance Program.
• $65/month Remote work stipend for internet.
• Culture and team-building activities.
• Tuition assistance.
• Career development opportunities.
• Charitable contribution match up to $250 per year.