Authorization Associate 2, MNI Neurology - Office, FT, 8:00am - 4:30pm

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Benefits At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long‑term careers with us, supported by benefits that make a real difference, including: Career growth and development opportunities, with clear pathways and ongoing support Comprehensive health and wellness resources that go beyond traditional benefits A wellness program that can help employees eliminate their medical plan deductible, reducing out‑of‑pocket healthcare costs Tuition reimbursement to support continued learning and advancement And so much more Description The incumbent will be responsible for requesting, following up, obtaining, and validating authorizations/referrals/notifications with appropriate CPT and ICD‑10 codes, within the appropriate timelines. This position requires the incumbent to be in a call center type environment and be responsible for meeting individual quality metrics. The incumbent will coordinate patient flow, process paperwork timely, maintain knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. They will maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. The incumbent will assist in supporting go‑lives and different departmental initiatives, including onboarding and training team members, and will participate in departmental committees and champion opportunities. Practices the Baptist Health philosophy of service excellence by providing professional, compassionate, and friendly service to patients of all ages, families, employees, physicians and community members. Qualifications Degrees: High School, Cert, GED, Trn, Exper. Additional Qualifications For internal staff: A minimum of 2 years experience in validating/obtaining authorizations with insurance payers and has demonstrated the ability to independently perform all functions within the Level 1 job description. Meets/exceeds all Individual Performance Standards for at least the most recent 6 months. Exceeds departmental KPIs and is cross trained in multiple areas/product lines to substitute all staff positions as needed. For external staff: Associates Degree preferred with 2 years experience in validating/obtaining authorizations with insurance payers, or 3 years experience in lieu of degree. Complete and pass the Patient Access training course. Ability to work in a high volume, fast‑paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, Medicare coverage structure, including medical necessity compliance guidelines. Understanding of insurance contracts, collections, authorizations, and pre‑certifications, Microsoft Office products, and EMR applications, etc. Knowledge of medical terminology. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 2 Years EOE, including disability/vets #J-18808-Ljbffr Baptist Health