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Personal Lines CSR

$65k - $85k

The Jonus Group

Job Description

Personal Lines Customer Service Representative (CSR)
Job Summary

Seeking a dedicated and professional Personal Lines Customer Service Representative (CSR) to join a team. As a boutique agency, we pride ourselves on delivering exceptional service and building strong relationships with a clients. The ideal candidate will be a team player with an entrepreneurial spirit, a proactive approach, and a passion for providing outstanding customer service. This role offers the opportunity to work in a collaborative environment where personal and professional growth is encouraged.
Compensation Package
  • Salary Range : $65,000 - $85,000 annually + bonus opportunities
  • Benefits : Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
  • Collaborate with a team to handle incoming client inquiries and provide exceptional customer service.
  • Manage renewals and focus on retaining existing business.
  • Develop and execute marketing plans for personal lines accounts.
  • Quote new and renewal business (approximately 35% of daily responsibilities).
  • Work with carriers such as Erie, Travelers, Ohio Mutual, and Cincinnati.
  • Participate in local client meetings and build strong client relationships.
  • Support team members and contribute to a positive and energetic work environment.
Qualifications/Requirements
  • Active Property & Casualty (P&C) license is required.
  • 3-5 years of experience in personal lines insurance.
  • Proficiency with EPIC software is preferred.
  • Strong interpersonal and communication skills; must be a people person.
  • Energetic, tech-savvy, and entrepreneurial mindset.
  • Ability to work onsite with potential for increased flexibility after one year.
  • Willingness to travel locally as needed.

#LI-CM1
Vacancy posted 1 day ago
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