Parent Child Assistance Program Case Manager

Our Ideal Co-Worker

Our ideal co-worker is compassionate, team-oriented, and committed to the people we serve. You communicate openly, support your colleagues, and bring curiosity, accountability, and respect to your work. You value collaboration over competition and believe recovery is possible for everyone.

What Sets Us Apart

As one of Washington's longest-running providers, we offer a true continuum of care-from treatment and outpatient services to recovery housing and long-term support. Our integrated, wrap-around model allows staff to gain diverse experience while helping clients build stable, sustainable lives in

recovery.

Why Our Staff Love Working Here

Staff find deep fulfillment in witnessing real transformations: people regaining confidence, reconnecting with family, and rediscovering hope. Whether through lived experience or professional passion, our team shares a purpose-driven commitment to making a meaningful difference every day.

Benefits That Support You

We invest in our team with medical, dental, and vision coverage, a supportive and values-driven culture, paid time off that starts accruing on day one, and much more-because caring for yourself is essential to caring for others.

"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive."

The posted wage range reflects the full range for this role. Placement within the range is based on job-related factors, and new hires typically start below the midpoint.

Position Summary:

The Parent-Child Assistance Program (PCAP) is a 3-year intervention for pregnant and parenting mothers with substance use disorders and their families. This position will be responsible for providing direct outreach, home visitation, case management and advocacy services to mothers who have engaged in at-risk alcohol or drug use during pregnancy, and to their children, partners, and extended families when needed.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

• Recognizes and honors the contributions and hard work of others.
• Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

• Maintains open and effective communication channels with team members.
• Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

• Foster effective collaboration with community organizations.
• Perform case management activities according to PCAP policies and procedures, in a highly confidential and professional manner
• Assist clients in setting goals based on their individual needs assessments, and in identifying steps to achieve their goals; monitor progress.
• Forge partnerships and collaborate closely with organizations offering services relevant to clients' needs.
• Provide outreach services to connect clients with community organizations supporting their goals and needs.
• Offer case management support to 15-20 clients and their families according to PCAP policies and procedures and maintain required documentation, all in a highly confidential and professional manner.
• Participate in regular supervisory meetings with the clinical director to address clients' needs, goals, and concerns.
• Actively participate in team and supervisory meetings to evaluate clients' progress and program effectiveness.
• Deploy strategies to re-engage clients who may have become unresponsive or unavailable, ensuring their continued participation in the program.
• Administer clinical assessment instruments dealing with highly sensitive and confidential information, according to PCAP policies and procedures.
• Collect client-related data and input into REDCap, an online data entry platform.
• Coordinate scheduling and attend case consultations and appointments with community providers with whom client is involved. Maintain regular contact with client's network of service providers.
• Participate in required pre-service and ongoing training.
• Contribute to report writing, trainings, and community presentations as needed.
• Other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Education:

• Bachelor's Degree in Social Work or related field required

Experience:

• 4 years or more experience on issues/projects working with parental substance abuse or equivalent combination of education and work experience as well as experience working with at-risk populations. Life experience dealing with substance use issues or other relevant issues is preferred.

Licenses/Certificates/Registration:

• Obtain and maintain current CPR, Infant CPR, and First Aid Certification.
• Valid drivers license and vehicle insurance

WORKING CONDITIONS

1. Comprehension
2. Ability to understand, remember, and apply oral and written instructions or other information.
3. Reasoning and Decision Making
4. Ability to plan, organize, and carry out assignments from management staff with minimal direction.
5. Ability to analyze situations and make decisions that moderately impact the immediate work unit.
6. Organization
7. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
8. Communication
9. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
10. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
11. This position requires standing, walking, and bending for long periods.
12. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

Benefits:

We offer a comprehensive benefits package (full time employees) including:

• Medical, dental, vision, life, and supplemental insurance
• Health savings, flex spending, and dependent care accounts
• 401K with employer matching
• Generous PTO and holiday pay

For additional information on benefits:

Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.

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