Medical Administrative Assistant

Medical Administrative Assistant | RIA Neurovascular - Denver, ColoradoRadiology Imaging Associates (RIA) is comprised of over 100 radiologists. All with exceptional skill and expertise, most are fellowship-trained in their field of specialty for additional certification. We are dedicated to accurate and efficient patient diagnoses no matter their condition. Our interventional radiologists perform some of the most leading-edge treatments available today. We partner with primary care physicians and hospitals across Colorado and Hawaii to provide a resource for both patients and physicians.Summary of Position The Medical Administrative Assistant largely supports the administrative operational aspects of RIA Neurovascular. Duties typically include, but are not limited to, scheduling patient exams and office visits, processing imaging requests and referrals, obtaining prior authorizations for services, assisting with front-office responsibilities, obtaining patient vital signs, and rooming patients. This role also provides additional assistance to other departments on an as-needed basisPrimary Responsibilities:Direct workflow for RIA Neurovascular Clinic - This position is ~90% administrativeProvides professional customer service by greeting patients, front desk duties with answering phones, setting up office visits with established patients and new patientsAssists patients with questions, concerns or directionsFront desk check-in including: collecting paper work, insurance and identification and entering information into the electronic medical recordWork with various computer interfacesMaintain clean and orderly waiting area and exam roomsPrepares patients to be seen by Physician, NP, or PA by bringing patient to clinic room and recording initial concernsResponsible for documenting vital signs to include blood pressures, pulse ox, heart rate, and temperature, height and weightDocuments patient's medical information, including medical history and other pertinent information into patients Electronic Medical RecordContact referring physician offices to obtain records and coordinate carePrepares and organizes all paperwork and previous exams/reports for the Radiologist prior to patient's appointmentCoordinate proper and complete scheduling of same-day add-on patients, including obtaining all necessary information on short noticeCollaborate with staff/radiologists, referring physician offices, and patients in order to identify and correct patient-related issuesProcess imaging orders and schedule follow-up appointments once imaging completedAssist with processing new patient referralsObtaining prior authorizations for services when neededDemonstrates positive interpersonal relationships with patients, patient family member, co-workers and providersMaintain strict confidentiality and adhere to all HIPAA guidelines and regulationsAll other duties, as assigned by office manager and office leadExperience/Skill Requirements:Previous medical office experience required, but willing to accept various backgroundsExcellent customer service skills with ability to effectively communicate with internal staff/radiologists, referring physician offices, and patientsStrong verbal and written communicationMedical terminology and scheduling experience preferredExcellent interpersonal skillsTeam playerOrganized and detail orientedComputer skills and knowledgeMust be able to multi-task and work in a fast paced environmentMust be dependable, flexible and reliableCompensation is between $20 to $26 per hourIn accordance with Colorado law, the range provided is Radiology Imaging Associate's reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will accept applications on an ongoing basis and will remain open until filled.Our Benefits Include:Medical, dental, and vision insuranceTerm life insurance, AD&D, and EAPLong Term DisabilityGenerous Paid Time OffPaid holidaysVoluntary income protection options (ie. supplemental life insurance, accident, critical illness)Profit-sharing 401(k) retirement planTuition reimbursementFull-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.