Security Officer - NY

Make a meaningful impact while enjoying a schedule that truly supports work-life balance. As a Security Officer, you'll play a critical role in keeping patients, visitors, staff, and UPMC facilities safe and secure-while working a 12-hour shift from 6:00 a.m. to 6:00 p.m. that allows you to work just 7 days in a 14-day pay period. That means 7 days off every two weeks, giving you extended time to recharge, focus on family, or pursue personal interests. In this role, you'll maintain a visible security presence, respond to situations with professionalism and care, and deliver excellent customer service-all while being part of a team dedicated to safety, service, and community. This position is also eligible for a $1,500 sign-on bonus for qualified candidates! Responsibilities Staff fixed posts to monitor ingress and egress to secured areas Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity Provide exceptional customer service to patients, families, visitors, and staff to promote a safe and secure environment Inspect incoming and outgoing parcels as necessary to prevent theft Respond to and help resolve problems, disputes, and unusual circumstances Monitor security, fire, and environmental alarms; respond to alarms and assist as necessary Contact UPMC Police Officers or other appropriate law enforcement when required Assist with traffic control and provide vehicle assistance as needed Conduct patient escorts and provide standby details Transport deceased individuals to the morgue and release bodies from the morgue in accordance with protocols Operate UPMC vehicles in compliance with all applicable state and local motor vehicle laws Maintain all required certifications and licensure Complete all mandatory training programs per departmental guidelines Report and document incidents, suspicious activities, and hazards using appropriate reporting tools Education, Experience & Core Requirements High School diploma or equivalent preferred. Previous security, military, law enforcement, or criminal justice education or experience is preferred. High level of integrity and professionalism required for handling sensitive and confidential UPMC information. Strong interpersonal and communication skills, with the ability to effectively interact with individuals from all backgrounds and de‑escalate potentially combative situations. Demonstrated psychological fitness to manage stress and respond appropriately to potentially dangerous or high‑conflict situations. Ability to communicate effectively both verbally and in writing. Ability to work under pressure and maintain composure in emergency or crisis situations. All applicants will be subject to a thorough background investigation and criminal record check. Officers are required to wear a bullet‑resistant vest as part of job duties. Physical & Fitness Requirements Must meet physical fitness standards necessary for the role, including full body movement, strength, and stamina sufficient to: Respond to crisis interventions Assist with medical emergencies Perform continuous standing, walking, and other physical demands Must successfully pass the UPMC Physical Fitness Standard prior to hire. Must meet established audio (hearing) and visual standards. Licensure, Certifications & Clearances New York State Security Guard License (Unarmed) required under Article 7A of the General Business Law. Federal Bureau of Investigation (FBI) Criminal History Record Clearance required every 60 months. Valid Driver's License required. Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification required. Comprehensive Crisis Management Certification (CCMC) required. Successful completion of a required personality assessment prior to hire. Required Credentials Summary New York Unarmed Security Guard License Valid Driver's License BLS or CPR Certification Comprehensive Crisis Management (CCMC) UPMC Physical Fitness Standard Compliance UPMC is an Equal Opportunity Employer/Disability/Veteran #J-18808-Ljbffr UPMC