Patient Account Rep

Job Title

Job Summary Performs job functions related to bad debt collections, billing, follow up, payment posting, refunds and credit balances. Works on billing claims, collection agency invoices and charges, payments, insurance follow up, Medicare and Medicaid processes, liens, attorney requests, refunds and credit balance reports. Ensures payments and other Revenue Cycle operations meet contract, governmental, and reimbursement guidelines. Assists management with daily operations in billing and collections of patient accounts, payment posting, bad debt agencies, and following up on payors.

Minimum Qualifications School Education: High school diploma or GED. Work Experience: Two (2) years experience in healthcare business, financials or patient accounts. Communication Skills: Above Average Verbal (Heavy Public Contact) Writing /Correspondence Writing /Reports

Job Attributes Work Schedule: Hybrid Telecommuter Other Requirements: Basic knowledge of accounting and knowledge of government (Federal and State) payment methodologies. Ability to work independent and resolve accounts with little or no direction. Must be able to analyze an account for proper payment adjudication and be able to appeal when applicable. Must be able to interact successfully in a culturally diverse environment Equipment Operated: Basic PC, Typing, and 10-key by touch