DSHS WSH Emergency Response Specialist

WSH Behavioral Health Specialist 3 - Emergency Response Specialist

The Department of Social and Health Services is hiring a Behavioral Health Specialist 3 – Emergency Response Specialist to join the Psychiatric Emergency Response Team (PERT) at Western State Hospital. PERT is the go-to team when behavioral health emergencies happen. You'll use trauma-informed, evidence-based techniques to support people in crisis and protect the safety of everyone involved.

This role blends hands-on response with thoughtful follow-up. You'll collect data, document interventions, and work closely with treatment teams to support patient recovery. You'll also coach and model best practices, contributing to a safe and respectful hospital environment for all.

Schedule is Thursday-Monday 6:30am - 3pm, with Tues/Wed off. Pierce County employees are eligible to receive an Orca Card for transportation needs. Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

Some of what you will do:

• Respond to emergent inpatient psychiatric situations using evidence-based therapeutic intervention techniques as part of the Psychiatric Emergency Response Team (PERT).
• Use evidence-based de-escalation strategies and therapeutic interventions to manage behavioral crises.
• Position, transfer, and contain patients when needed to prevent harm.
• Make rounds in patient care areas and respond to Code Gray incidents.
• Prioritize safety while using the least restrictive interventions possible.
• Provide follow-up data collection for emergency responses.
• Share timely updates with treatment teams and contribute to care planning.
• Support peers through debriefing and model trauma-informed care.

Who should apply: A bachelor's degree preferably involving major study in sociology or other social science. AND Two years of professional counseling or casework experience. OR One year as a Behavioral Health Specialist 2 - previously called Institution Counselor 2. OR Equivalent combination of education/experience. Must have a Nursing Assistant Registration (NAR).

Additional knowledge, skills, and abilities we are looking for:

• Therapeutic communication – You know how to connect with patients in distress and guide interactions toward safety and calm.
• Crisis response – You're trained in de-escalation, seclusion/restraint principles, and can act quickly in high-stress situations.
• Team mentality – You lead by example, support your colleagues, and keep the focus on safety and respect.
• Physical readiness – You're able to safely position, transfer, or contain patients as needed to prevent harm.
• Observation and data tracking – You notice patterns, collect follow-up data, and communicate clearly with the treatment team.
• Professionalism under pressure – You respond with poise and follow protocol, even in the most unpredictable moments.
• Dedication to recovery – You believe in the recovery model and contribute to patient care with dignity and compassion.
• Adaptability – You adjust to changing situations without losing focus or confidence.