Member Experience Associate
$18.75 - $19 per hourParamount Staffing
Member Experience Associate / Customer Service Representative Location: Neenah, WI 54956
Pay: $18.75-$19.00hr
Schedule: Full-Time, 40 hours per week
Start Date: ASAP Do you love helping people and creating great experiences? We're looking for friendly, dependable, customer-focused individuals to join a growing financial services team! No banking or call center experience required. If you have a strong work ethic, enjoy talking with people, and are ready to learn, this could be an excellent opportunity to build a long-term career. What You'll Do
Pay: $18.75-$19.00hr
Schedule: Full-Time, 40 hours per week
Start Date: ASAP Do you love helping people and creating great experiences? We're looking for friendly, dependable, customer-focused individuals to join a growing financial services team! No banking or call center experience required. If you have a strong work ethic, enjoy talking with people, and are ready to learn, this could be an excellent opportunity to build a long-term career. What You'll Do
- Provide exceptional service and support to members
- Answer questions and help resolve a variety of needs and concerns
- Build positive relationships through friendly, natural conversations
- Learn new products, services, technology, and processes
- Maintain accuracy while working in a fast-paced environment
- Create memorable experiences and help turn satisfied customers into loyal fans
- Excellent customer service and communication skills
- Strong attendance and reliability
- Friendly, empathetic, and professional personality
- Ability to carry natural conversations and connect with people
- Strong work ethic and willingness to learn
- Coachable and open to feedback
- Comfortable learning new technology and systems
- Strong attention to detail
- Saturday availability is required
- Banking or credit union experience is a plus, but not required
- Monday-Friday: 7:00 AM-7:00 PM or 8:00 AM-6:00 PM
- Saturday: Required, with hours varying by position
- Full-time, onsite training
- Training schedule: Monday-Friday, 8:30 AM-5:00 PM
- Training includes orientation, hands-on learning, and role-specific development
- Successful credit check required
- Strong attendance history required
- Candidates must be available to work Saturdays
Vacancy posted 3 hours ago
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