Vice President of Operations

Position SummaryLuneta Radiology is seeking an experienced Vice President of Operations to lead the day-to-day operations of our growing teleradiology practice. This executive leadership role owns clinical workflow oversight, radiologist staffing and scheduling, client relationships, technology infrastructure, and vendor management, and plays a critical part in scaling operations while maintaining service excellence for our hospital and imaging center partners.The VP of Operations works closely with Lunetas executive team including the COO, CFO, and CMO and with physician leadership to ensure high-quality, reliable radiology services.Key Responsibilities Clinical Staffing & Scheduling: Own radiologist scheduling, PTO/CME planning, backup coverage, and operational escalations. Workflow Management: Provide day-to-day oversight of workflow efficiency, coverage, and real-time troubleshooting. Performance Tracking: Monitor turnaround times, radiologist productivity, service KPIs, and coverage performance. Quality Assurance: Create and manage the peer review process in partnership with physician leadership. Client Onboarding & Relations: Lead client onboarding and serve as the primary operational contact for hospital and imaging center partners. Technical Infrastructure: Oversee PACS, VPN access, and radiologist workstation implementations and reliability. Vendor & Staff Management: Manage internal operations staff, including 24 direct reports, and oversee third-party vendors, including credentialing, licensing, and IT hardware/software providers. Executive Reporting: Collaborate with the COO, CFO, and CMO to prepare for client quarterly business reviews (QBRs). Data & Analytics: Maintain dashboards and reporting for clinical, operational, and financial metrics. On-Call Systems: Develop and coordinate administrative and radiology on-call processes. Strategic Initiatives: Lead operational initiatives supporting the scaling and long-term growth of the practice.QualificationsRequired Bachelors degree in business, healthcare administration, management, or a related field, or equivalent professional experience. Progressive leadership experience in healthcare operations, professional services, or a related industry. Demonstrated experience managing complex operational workflows and multiple concurrent priorities. Experience working with healthcare providers, physician groups, hospitals, or healthcare service organizations. Strong organizational, communication, and project management skills. Ability to work independently in a remote environment while managing distributed teams.Preferred Experience in radiology, teleradiology, or imaging services operations. Familiarity with PACS, radiology workflow platforms, and related clinical technology. Experience with physician credentialing and licensing processes.Compensation & Benefits Salary: $150,000 $185,000 highly competitive and scaled to your depth of experience in healthcare and radiology operations. In addition to base pay, this role includes a performance-based bonus structure and opportunities for additional compensation. 401(k): Automatic employer contribution of 5% of eligible compensation ($7,500 - $10,000 per year in addition to salary above). Work EnvironmentLuneta Radiology operates primarily as a virtual organization. Team members are expected to maintain a dedicated home workspace with reliable internet and phone access. Occasional travel to Chesterfield, Missouri, or to client sites may be required based on operational needs.This is a W-2, full-time, exempt position under the Fair Labor Standards Act (FLSA).About Luneta RadiologyLuneta Radiology is a growing teleradiology practice providing high-quality radiology interpretations and operational excellence to hospital and imaging center partners. The practice is focused on service reliability, fast turnaround, strong physician engagement, and long-term client partnerships.
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