Freight Broker

Our client's mission is to provide high-quality services at an affordable rate for our valued customers. They do this by providing their customers with a dedicated team who is committed to going above and beyond to cater to the customer's needs. Their proactive approach, along with a thorough open line of communication and exceptional service, sets us apart from other carriers in their industry. Our client is looking for a strong and dedicated Freight Broker. A freight broker acts as an intermediary between shippers and carriers, facilitating the transportation of goods. Responsibilities Connecting Shippers with Carriers: match shippers with carriers that can transport their goods efficiently and cost‑effectively. Negotiating Rates: negotiate rates and terms with shippers and carriers to ensure a fair deal while maximizing profitability. Problem Solving: act as intermediaries to resolve issues or delays during transportation and ensure smooth delivery. Customer Service: provide customer service to shippers and carriers, addressing any concerns throughout the process. Compliance and Regulation: stay updated on transportation regulations and ensure that all shipments comply with legal requirements. Duties Establish a business relationship with customers. Collaborate with dispatchers to develop good customer relationships. Understand and comply with customer expectations and procedures. Maintain effective communication with customers, keeping all relevant parties in email correspondence. Prevent and resolve delivery problems, e.g., call ahead to receivers. Resolve problems that occur and communicate solutions to the customer. Quote freight effectively. Use carrier contacts and load boards correctly to reduce service failures. Recruit and vet qualified carriers and update the "Carrier Contacts" section. Communicate load availability with Carrier Contacts before posting to external load boards. Minimum of $600 a week base plus uncapped high commissions. #J-18808-Ljbffr