Product Director - Sales Experience Platform, SalesIQ

Product Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in JPMorgan Asset Management Marketing Group, you are at the forefront of innovation—driving the creation of products and features that truly delight our customers. You leverage your expertise to challenge the status quo, break down barriers, and foster a culture of continuous improvement. Your leadership inspires cross-functional teams to deliver bold, customer-centric solutions that set new standards in the industry.

The Sales Experience Platform (SEP) is the engine behind our world-class distribution team, setting us apart in the market through cutting-edge technology that transforms the sales process. SEP unifies data, tools, and insights into a seamless platform, empowering our sales force to build stronger client relationships, act on real-time intelligence, and maximize productivity. With a globally distributed team, SEP is designed to meet the diverse needs of our sales professionals around the world. We work hand-in-hand with the business to understand their challenges, build lasting partnerships, and deliver products that drive sales success in every market we serve.

Job Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Build strong partnerships with business leaders, deeply understanding their needs to drive adoption and maximize impact.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Deep expertise in the Salesforce platform and ecosystem, especially Sales Cloud, with advanced skills in forecasting, prospecting, and lead management to optimize sales performance.
• Extensive hands-on experience with Salesforce Agentforce, leading end-to-end implementations and architecting solutions that automate workflows and enhance agent productivity.
• Proven ability to align Agentforce solutions with business goals, collaborating cross-functionally to achieve measurable results.
• Advanced technical knowledge of large language models (LLMs), generative AI, and machine learning, with practical experience applying these technologies to sales challenges and guiding teams on best practices.
• Skilled at translating complex AI concepts into actionable strategies that drive innovation and improve decision-making throughout the sales lifecycle.
• Demonstrated success in leading organizational change, managing stakeholders across functions and geographies, and driving adoption of key product lifecycle activities.
• 7 years of people management experience, with a strong track record of developing, mentoring, and growing high-performing teams in global, cross-functional environments

Preferred Qualifications, Capabilities, and Skills

• Recognized thought leader within a related field

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.