Digital Transformation Senior Program Manager

We believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all essential to achieving customer value and business growth at scale. The Digital organization drives this at Arrow by creating scalable, innovative, value-creating digital strategies, capabilities, and operations for the Global Components business. 

The Digital Transformation Senior Program Manager is a blended strategic and tactical business role focused on driving digital capabilities to outcomes. This individual must have proven success managing complex digital transformation programs within global organizational structures. The ideal candidate will excel in highly collaborative environments, navigate international operations effectively, and skillfully influence positive change. They should demonstrate proficiency working in matrixed organizations while supporting innovative ways of working and change management initiatives that advance Arrow's digital transformation across Global Components.

If you're passionate about working at the intersection of business and technology to create value through cutting-edge solutions and change management, this is the role for you!

What You'll Be Doing: 

Process Excellence Champion

• Design and implement streamlined business processes leveraging deep expertise in end-to-end operations and improvement methodologies

• Drive consistent process adoption that directly supports business strategies while fostering a culture of continuous improvement

• Establish meaningful metrics that identify performance gaps and partner with business owners to implement targeted solutions

• Lead change management activities, including communication strategies, training programs, and resistance management

• Ensure smooth adoption of new processes and digital solutions

Transformation Leadership

• Drive delivery of complex digital transformation initiatives across diverse business functions, skillfully coordinating between business teams and IT stakeholders

• Provide strategic guidance across multiple functional areas, applying business acumen and transformation experience to drive meaningful outcomes

• Lead operational reviews across workstreams while developing and maintaining comprehensive program scorecards that demonstrate business impact

Strategic Program Support

• Work independently to develop comprehensive program plans while maintaining transparent communication with key stakeholders

• Proactively identify potential roadblocks, recommend practical solutions, and oversee successful implementation

• Balance strategic vision with tactical execution to ensure transformation initiatives deliver measurable value

• Develop comprehensive roadmaps for digital programs with clear goals, timelines, and deliverables

• Communicate digital strategies, goals, and performance metrics to key stakeholders, including executive leadership

• Act as a thought leader within the organization, championing the importance of a strong digital experience strategy

• Partner with senior members of the Digital Products team to develop, maintain, and implement a 1-3 year strategic goal and action plan for Digital Products Digital Operations

• Cascade Digital Operations priorities to team, lead planning of execution strategies, and ensure successful delivery of objectives

• Serve as key partner with Digital IT to support driving delivery management

Agility Accelerator

• Design and implement flexible working methodologies that reduce bureaucracy and enhance organizational responsiveness

• Champion cross-functional collaboration frameworks that enable rapid decision-making and adaptive problem-solving

• Balance governance with agility to help teams quickly pivot in response to changes while maintaining operational excellence

What We Are Looking For:

• 8+ years managing complex digital transformation programs

• 15+ years of experience in product, portfolio or program management

• Experience supporting maturity planning

• Outstanding relationship management and communication skills

• Self-directed performer who excels in cross-functional global teams

• Problem-solver who develops practical solutions to business challenges

• Strategic thinker who can also manage tactical details effectively

• Ability to influence at all levels with emotional intelligence and discretion

• Adaptable professional who thrives under pressure and shifting priorities

• Continuous learner who embraces feedback and drives improvement

• Champion of process excellence to enable organizational maturity

Work Arrangement: H ybrid schedule: Tuesday, Wednesday, Thursday onsite at the Panorama Office site.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

• Medical, Dental, Vision Insurance 

• 401k, With Matching Contributions 

• Short-Term/Long-Term Disability Insurance 

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 

• Paid Time Off (including sick, holiday, vacation, etc.) 

• Tuition Reimbursement 

• Growth Opportunities 

• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) 

• On-site Café with Catering Option for Busy Lifestyles  

• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!  

• Bike Racks 

• And more! 

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!   

Annual Hiring Range/Hourly Rate:

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

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EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.