Case Manager

Case Manager

Full-Time | Sheboygan, WI Starting at $20–$26/hour (depending on experience & education)

Be the advocate who helps others live their best life.

At RCS Empowers, our Case Managers are much more than coordinators—they are trusted advocates, problem-solvers, mentors, and champions for individuals with disabilities.

Every person we serve has unique goals, strengths, and dreams. As a Case Manager, you'll help develop the supports, services, and opportunities that empower individuals to live with greater independence, dignity, and purpose.

If you're passionate about helping people, enjoy building relationships, and thrive in a role where every day brings new challenges and meaningful rewards, we'd love to meet you.

At RCS Empowers, we don't simply fill positions—we build careers centered on purpose. Every member of our team, from Production and Janitorial to Case Management and Employment Services, plays a vital role in empowering individuals with disabilities to work, live, and thrive with dignity and respect. If you're looking for a career where your work truly matters, you've found it.

What You'll Do

As a Case Manager, you'll become the primary advocate and coordinator for a caseload of individuals receiving services through RCS Empowers.

You'll work alongside participants, families, guardians, residential providers, and community partners to ensure every individual receives high-quality, person-centered support.

Responsibilities include:

• Manage an assigned caseload while developing meaningful relationships with participants.
• Develop, coordinate, and monitor Individual Program Plans (IPPs).
• Advocate for participant rights, choices, and personal goals.
• Coordinate services with families, guardians, residential providers, funding agencies, and community resources.
• Monitor participant progress and adjust supports as needs change.
• Provide guidance, encouragement, and problem-solving support.
• Maintain accurate electronic documentation and case records.
• Make referrals to community resources and additional RCS services.
• Collaborate with supervisors and interdisciplinary teams to ensure exceptional participant outcomes.
• Participate in continuous improvement efforts and agency initiatives.
• Help create an environment where every participant is treated with dignity, respect, and compassion.

What Makes This Job Special?

No two days are ever the same.

One morning you may be helping someone achieve an important personal milestone.

That afternoon you might be coordinating services with a family, collaborating with community providers, or advocating for resources that improve someone's quality of life.

If you enjoy variety, relationship-building, and meaningful work, this is a career where you can truly make a difference.

What We're Looking For

We're searching for someone who is compassionate, organized, and motivated to help others succeed.

Qualified candidates will have:

• Bachelor's Degree (or equivalent experience) in Rehabilitation, Human Services, Social Work, Psychology, or a related field
• Experience working with individuals with disabilities preferred
• Experience supporting medically fragile individuals is a plus
• Excellent communication and relationship-building skills
• Strong organizational and time-management abilities
• Ability to work independently while collaborating with a multidisciplinary team
• Valid Wisconsin driver's license
• Good driving record
• Reliable transportation and insurance meeting agency requirements

Why Join RCS Empowers?

Meaningful Work

Every day you help individuals reach goals that matter.

Strong Team Culture

You'll work alongside professionals who genuinely care about each other and the people we serve.

Variety Every Day

No sitting behind a desk all day. You'll spend time with participants, families, providers, and community partners.

Professional Growth

Expand your experience in rehabilitation, case management, disability services, advocacy, and community support.

Competitive Compensation

Starting pay based on education and experience.

Additional Information

Classification: Non-Exempt

Reports To: Manager of Case Management Services

Physical Requirements

This position requires the ability to safely perform essential job functions, including:

• Walking, standing, bending, kneeling, reaching, and lifting throughout the workday
• Assisting with participant transfers when necessary
• Working indoors and outdoors in varying weather conditions
• Operating a motor vehicle
• Using computers and electronic documentation systems
• Responding appropriately during emergency situations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Professional Expectations

Successful Case Managers demonstrate:

• Excellent judgment
• Strong organizational skills
• Compassion and empathy
• Professional communication
• Reliability and accountability
• Adaptability in changing situations
• Ability to work independently
• Commitment to participant rights and person-centered services

Confidentiality

Because we serve vulnerable individuals, confidentiality is one of our highest priorities.

Employees are expected to uphold participant rights, protect confidential information, and follow all applicable state laws, agency policies, and professional ethical standards.

Join Our Mission

At RCS Empowers, we believe every person deserves opportunities to grow, contribute, and live with dignity and purpose.

If you're looking for more than just a job—and want a career where your work truly changes lives—we'd love to hear from you.